CYPFER

Human Resources

• Manage day-to-day HR administration including hiring, onboarding, offboarding, employment changes, and documentation.
• Serve as the first point of contact for employee questions across the U.S., Canada, UK & NL.
• Maintain employee records and workflows in BambooHR—ensure accuracy, compliance, and timely updates.
• Coordinate new hire paperwork, background checks, IT provisioning requests, and internal onboarding schedules.
• Support full cycle recruiting for multiple roles – schedule interviews, follow ups, candidate communication.
• Assist with U.S. and Canada payroll preparation and data validation (provide any changes, bonuses, adjustments, PTO).
• Help maintain HR templates, SOPs, and policy updates.
• Assist with compensation updates, performance cycles, and promotions.

HR Generalist

Project Manager

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Collaborate with other teams to ensure agility and eliminate unnecessary delays
• Full engagement life cycle ownership: successful engagement delivery will include full implementation from initiation to deployment for several major or minor initiatives simultaneously
• Manage all aspects of multiple related engagements to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Report on success criteria results, metrics, test and deployment management activities
• Prepare estimates and detailed engagement plan for all phases and types of engagements
• Manage and control budgets, resources used, controlling deliverables
• Provide status reporting regarding milestones, deliverables, dependencies, risks and issues, communicating across leadership
• Understand interdependencies between technology, operations and business needs
• Manage scope and changes
• Support the Statement of Work process
• Develop and deliver agile/rapid progress reports, proposals, requirements documentation and presentations to various audiences, including Project team, sponsors, CIO and key stakeholders

Executive Assistant

• Manage and maintain the CEO’s calendar, schedule meetings, and coordinate internal and external appointments.
• Handle travel arrangements, itineraries, and logistics for domestic and occasional international trips.
• Prepare and organize meeting materials, brief notes, and follow-ups.
• Track and prioritize key tasks, emails, and requests for the CEO.
• Support special projects, presentations, and company events as needed.
• Maintain confidentiality with professionalism at all times.
• Partner with the operations and leadership teams to ensure alignment and clear communication across the organization.
• Anticipate upcoming needs, prioritize tasks, and drive efficiency in daily operations and strategic initiatives.

Collections

• Monitoring multi-entity accounts receivable ageing reports to identify overdue accounts
• Contacting clients using both written and verbal methods
• Recording all collection activities and communication in the accounting and ERP systems
• Investigating and resolving payment discrepancies or disputed invoices in coordination with other relevant business units
• Issuing account statements and reminders to customers as required
• Preparing and maintaining accurate AR records and collection reports for management review
• Escalating delinquent accounts to management for further action
• Appling payments and reconciling accounts as needed to ensure data accuracy
• Assisting with month-end AR close and reporting
• Maintaining professionalism and diplomacy in all customer communications

AR Collections Specialist

Consultant

• Engage on behalf of CYPFER in incident response tasks, interacting with insurance partners, legal counsel, incident response units, client executives, and technical teams
• Utilize standard tools and methodologies to collect forensic artifacts and images from affected systems
• Assist with Windows forensics and triage to assess compromise and investigations
• Use malware analysis tools and methodologies to analyze threats
• Apply mitigation strategies and concepts to remediate identified threats
• Analyze triage collections/artifacts for indicators of compromise (IOCs) and potentially malicious activity
• Review logs from host systems and appliances to identify suspicious activities
• Collect forensic disk and memory images from physical and virtual endpoints and servers
• Correlate events and build timelines of events; understand incident lifecycle and cyber-kill-chain
• Maintain current knowledge on emerging threats and vulnerabilities; perform threat research
• Maintain detailed notes and draft updates and reports as required
• Participate in rotating on-call schedule and travel for deployments as needed

Digital Forensics and Incident Response Consultant, German Speaker

Marketing

• Customize one-pagers, decks, and collateral tailored to industries, partners, and unique audiences
• Support the execution of email campaigns, webinars, events/conferences and other GTM initiatives in partnership with the Marketing team
• Collaborate with Business Development and Partnerships teams to create tailored materials that align with client and partner needs
• Assist in preparing industry-specific presentations and assets
• Coordinate logistics for partner and industry events, including planning, branding, scheduling, and follow-up
• Provide hands-on support during webinars and live events as required
• Work closely with internal stakeholders to ensure seamless execution of marketing programs
• Support cross-functional projects, ensuring deadlines are met and deliverables align with brand standards

HR Generalist

Project Manager

Executive Assistant

AR Collections Specialist

Digital Forensics and Incident Response Consultant, German Speaker

Marketing Programs Assistant