Cylinder

Product Designer

• Own all stages of the design process for the Cylinder platform
• Collaborate closely with product, engineering, and clinical teams
• Develop and maintain design documentation
• Perform usability testing and gather user feedback
• Stay updated with the latest UX trends and tools
• Ensure the integrity of our product design system

Accounting Manager

• Own and execute the monthly close process, including preparation, review, and posting of journal entries and account reconciliations
• Prepare and reconcile all material balance sheet accounts, including cash, credit cards, intercompany, equity, prepaid expenses, and accruals
• Capitalize, amortize, and reconcile commissions and other prepaid or deferred costs
• Record and reconcile revenue, deferred revenue, and unbilled revenue in accordance with ASC 606
• Apply cash receipts, reconcile accounts receivable, and maintain the allowance for doubtful accounts
• Oversee and directly review all cash activity, including accounts payable, payroll, cash receipts, and bank transfers
• Perform detailed review of payroll runs and prepare or review payroll-related journal entries and accruals
• Record and reconcile inventory changes, lease amortization, and stock-based compensation
• Execute and reconcile intercompany transactions
• Prepare monthly financial statements and provide ad hoc reporting and analysis to support leadership decision-making
• Serve as the primary, hands-on point of contact for external audits
• Identify and implement process improvements to enhance accuracy, efficiency, and scalability

Senior Manager, Accounting

Data Engineer

• Architect and design scalable, fault-tolerant data pipelines for complex healthcare data ingestion, transformation, and reporting
• Lead technical decision-making for data infrastructure and tooling selection
• Mentor junior engineers and establish engineering best practices across the team
• Drive cross-functional collaboration with Data Science, Business Intelligence, and Product teams
• Champion data quality initiatives and establish robust monitoring and alerting systems
• Design and implement solutions for complex distributed system challenges
• Evaluate and implement emerging technologies to maintain our competitive edge
• Design and implement enterprise-grade data architectures with emphasis on scalability, reliability, and maintainability
• Lead code reviews and establish coding standards that promote excellence across the engineering organization
• Drive strategic partnerships with product stakeholders, translating complex business requirements into elegant technical solutions
• Own end-to-end delivery of critical data infrastructure projects
• Establish comprehensive testing strategies, documentation standards, and operational procedures
• Continuously evaluate and optimize system performance, cost efficiency, and reliability
• Serve as subject matter expert for healthcare data compliance and security requirements.

Senior Data Engineer

Customer Success Manager

• Manage a portfolio of 25-30 self-insured employers with 1k-20k total covered lives.
• Lead all key activities including ongoing service delivery, relationship building at the executive and lower levels, account strategy development, project expansion to meet growth targets and contract renewals.
• Coordinate closely with your clients and marketing to develop communication strategies that drive member enrollment.
• Serve as the connective tissue between Cylinder Clients and key internal stakeholders such as Product and Engineering, Finance, Sales, Member Services and Clinical Operations.
• Provide exceptional account management throughout the project and contract lifecycle, ensuring continuous client satisfaction and support.
• Cultivate strong relationships across all levels within client organizations, including main points of contact and decision-makers, to foster partnership success.
• Drive annual revenue retention and growth by developing and executing account plans aligned with client and company objectives.
• Leverage data insights to inform and adapt account strategies.
• Interpret and effectively communicate ROI and clinical metrics to clients, highlighting their crucial value to both their organization and the Foodsmart partnership.
• Lead the delivery of marketing campaigns that boost enrollment and engagement, ultimately contributing to client satisfaction.
• Collaborate with the Cylinder marketing team, utilizing your expertise to tailor existing materials and co-create new campaigns that address specific client needs.

Client Success Manager

Sales

• Increase sales revenue by signing on new employer clients
• Consistently meet quarterly pipeline growth plans and exceed annual sales quota
• Utilize available sales and marketing tools for presentations, sales calls, and prospecting
• Adapt and develop sales and marketing tools as appropriate and approved
• Maintain and report key activities and forecasting in Salesforce
• Evaluate market trends and provide analysis and recommendations to management and the growth marketing team as well as feedback from prospects and clients to our product development team
• Develop your existing network of relationships in the market. This includes attending conferences and participating in appropriate groups
• Ensure that the transition from sales to implementation and onboarding is aligned

RVP, Sales

Account Executive

• Lead daily coordination, tracking, and execution for key health plan and channel partner relationships, including helping manage deliverables, communications, and internal follow-ups.
• Manage the sales process to support top of funnel growth opportunities and be responsible for collaborating with Partner Sales and Account Management teams to effectively communicate Cylinder’s value proposition and differentiation in market.
• Identify and source employer deals within partner frameworks, ensuring alignment and activation across all stakeholders.
• Contribute to the creation and upkeep of partner-facing resources such as pitch decks, email templates, FAQs, and co-branded collateral in collaboration with the Growth Marketing team.
• Work with Sales, Health Plan Growth, Implementation, Client Success, Marketing, and Product teams to support successful partner launches, campaigns, and growth initiatives and help track progress against partner goals and maintain visibility into upcoming opportunities.
• Monitor and report on partner-driven revenue, engagement, and member outcomes. Use data insights to identify opportunities for growth and enhanced collaboration.
• Assist with all aspects of the partner lifecycle from onboarding and integration to ongoing expansion and renewal.

Product Designer

Senior Manager, Accounting

Senior Data Engineer

Client Success Manager

RVP, Sales

Strategic Account Executive – Health Plans