Cylinder

Marketing

• Support the member enrollment (recruitment) marketing strategy and execution for Cylinder’s clients, including client-specific communications planning, campaign management, and performance tracking
• Manage the recruitment communications calendar and report out on key campaign metrics, leveraging data, A/B testing, and performance insights to optimize engagement, scalability, and conversion outcomes
• Partner cross-functionally with Client Success, Marketing Ops, and Data teams to deliver impactful campaigns that drive awareness, support client goals, and contribute to annual revenue targets
• Identify opportunities to improve and scale processes to increase operational efficiency and campaign effectiveness
• Lead client-facing communication initiatives by pitching strategies, presenting campaign plans and assets, and maintaining strong relationships with new and existing clients

Enrollment Marketing Specialist

Customer Success Manager

• Provide exceptional account management throughout the project and contract lifecycle, ensuring continuous client satisfaction and support.
• Cultivate strong relationships across all levels within client organizations, including main points of contact and decision-makers, to foster partnership success.
• Drive annual revenue retention and growth by developing and executing account plans aligned with client and company objectives.
• Leverage data insights to inform and adapt account strategies.
• Interpret and effectively communicate ROI and clinical metrics to clients, highlighting their crucial value to both their organization and the Cylinder partnership.
• Lead the delivery of marketing campaigns that boost enrollment and engagement, ultimately contributing to client satisfaction.
• Collaborate with the Cylinder marketing team, utilizing your expertise to tailor existing materials and co-create new campaigns that address specific client needs.

Senior Client Success Manager

Engineering Manager

• Help define and execute on a strategic vision for data engineering
• Collaborate with Product and other stakeholders to define and prioritize the technical roadmap
• Drive the successful execution of data engineering projects across multiple teams
• Oversee the development and maintenance of scalable, reliable data pipelines and infrastructure
• Establish and enforce best practices for data quality, privacy, security, compliance, and ethical data usage
• Build and grow a high-performing team of data engineers
• Foster a culture of innovation, continuous learning, and collaboration within the organization
• Provide mentorship and clear career growth paths for team members

Data Engineering Manager

• Provide strong technical leadership and vision for your engineering squad, ensuring alignment with the company's strategic goals — and staying close enough to the code to earn your team's respect
• Collaborate with product management and other stakeholders to define and prioritize the technical roadmap, ensuring alignment with business objectives
• Implement processes, tools, and practices that drive high-velocity and high-quality delivery across onshore and offshore teams
• Drive the successful delivery of software projects, including planning, resource allocation, and project management
• Grow and foster our adoption of SQA best practices to ensure high-quality deliverables
• Work closely with cross-functional teams (Product/Clinical/Data/ClientSuccess/etc.) and communicate effectively to distill technical details into business terms
• Encourage a culture of innovation and experimentation, staying abreast of industry trends and emerging technologies to drive product innovation
• Drive AI-powered feature development, responsible AI practices (including secure handling of member data and privacy in AI contexts), and adoption of AI tools to improve engineering efficiency
• Identify and mitigate technical risks and challenges, making data-driven decisions to achieve project success
• Monitor and drive improvements to team and organizational performance

Enrollment Marketing Specialist

Senior Client Success Manager

Data Engineering Manager

Software Engineering Manager – Tech Lead