Cyderes

Account Executive

• Identify, prospect, and generate new business opportunities within large enterprise accounts across various verticals, including finance, healthcare, government, retail, and others.
• Develop and implement targeted strategies for acquiring new customers by understanding their security challenges and positioning our Manager Security Services, Professional Security Services, and Identity Services as effective solutions.
• Engage with prospective customers to assess their needs and recommend tailored security solutions that align with their business objectives.
• Use both inbound and outbound techniques to identify potential leads, including cold calling, email outreach, social selling, and leveraging industry contacts and events.
• Manage the entire sales cycle, from prospecting to qualification, needs assessment, solution presentation, negotiation, and closing of deals.
• Build and maintain strong relationships with decision-makers at the enterprise level, including C-suite executives, IT managers, and other key stakeholders.
• Work closely with cross-functional teams, including sales engineering, marketing, and customer success, to ensure the delivery of a seamless customer experience.
• Stay informed about industry trends, emerging threats, and competitive offerings to effectively position our security solutions in the marketplace.
• Maintain accurate records of sales activities, opportunities, and forecasts in CRM software (e.g., Salesforce) to track progress toward sales goals and pipeline management.

Enterprise Account Executive, HealthCare

Enterprise Account Executive

Content Manager

• Drive day-to-day social strategy and execution of Cyderes’ social platforms, supporting lanes including corporate brand, thought leadership, technical content and employer brand.
• Develop new and ongoing social campaigns from creative brief to execution, including assets and social copy.
• Partner with marketing team members and key stakeholders to assist with creating assets tailored to the needs of each channel.
• Own and manage social content calendar, scheduling, optimization, and reporting for all organic social (assist paid campaigns when needed).
• Monitor performance and report results, insights, and recommendations.
• Manage and onboard employees to our social sharing tool, Employee Advocacy by Sprout Social.
• Stay current on new platform updates and features, adjusting strategy accordingly.
• Assist with supporting our PR agency, MarketBridge, helping provide their teams with the resources, SMEs, and information needed to craft PR strategies and tactics.
• Help with internal communications planning as needed.
• Partner with the Digital Content Manager to assist with content organization, editing, and project coordination as needed.

Communications, Digital Content Strategist

Product Manager

• Define and own the product vision, strategy, and multi-year roadmap for Cyderes’ MDR offerings and platform capabilities.
• Identify market opportunities, competitive differentiation, and emerging trends across threat detection, response, SIEM/XDR, EDR, identity, cloud, and automation.
• Align product strategy with company goals, revenue growth, customer retention, and operational scale.
• Lead cross-functional teams to deliver high-quality products and features on time and at scale.
• Translate complex customer and SOC requirements into clear product requirements, epics, and success metrics.
• Balance short-term customer needs with long-term platform scalability and innovation.
• Serve as the voice of the customer by engaging directly with customers, prospects, and internal stakeholders.
• Partner with Sales, Customer Success, and Marketing to support go-to-market strategy, product launches, pricing, and packaging.
• Collaborate with Alliances and Technology Partners (e.g., Microsoft, CrowdStrike, Google, Palo Alto, Splunk, etc.) to drive integrated solutions.
• Build, mentor, and lead a high-performing team of Product Managers.
• Foster strong collaboration with Engineering, SOC leadership, Threat Research, and Data teams.
• Communicate product vision, priorities, and progress clearly to executive leadership and the broader organization.
• Define and track KPIs related to product adoption, customer satisfaction, retention, operational efficiency, and revenue impact.
• Use data and customer insights to continuously refine product strategy and execution.

Director, Product Management – Managed Services

• Define and own the product vision, strategy, and multi-year roadmap for Cyderes’ Mesh offerings and platform capabilities.
• Identify market opportunities, competitive differentiation, and emerging trends across the markets that Mesh utilizes and is adjacent to.
• Align product strategy with company goals, revenue growth, customer retention, and operational scale.
• Lead cross-functional teams to deliver high-quality products and features on time and at scale.
• Translate complex customer and SOC requirements into clear product requirements, epics, and success metrics.
• Balance short-term customer needs with long-term platform scalability and innovation.
• Serve as the voice of the customer by engaging directly with customers, prospects, and internal stakeholders.
• Partner with Sales, Customer Success, and Marketing to support go-to-market strategy, product launches, pricing, and packaging.
• Collaborate with Alliances and Technology Partners (e.g., Microsoft, CrowdStrike, Google, Palo Alto, Splunk, etc.) to drive integrated solutions.
• Build, mentor, and lead a high-performing team of Product Managers.
• Foster strong collaboration with Engineering, SOC leadership, Threat Research, and Data teams.
• Communicate product vision, priorities, and progress clearly to executive leadership and the broader organization.
• Define and track KPIs related to product adoption, customer satisfaction, retention, operational efficiency, and revenue impact.
• Use data and customer insights to continuously refine product strategy and execution.

Director, Product Management – Mesh

Product Designer

• Define and own the product design vision across Cyderes’ MDR platform, ensuring a consistent, intuitive, and scalable user experience.
• Translate complex security data, workflows, and SOC operations into clear, actionable, and elegant experiences.
• Establish and evolve Cyderes’ design principles, standards, and design system.
• Lead end-to-end design for core workflows including alerting, investigation, response, reporting, and customer visibility.
• Proactively build trusted relationships with Product Management and Engineering to deliver customer delight, easy usability and intuitive value.
• Champion user research and usability testing to deeply understand customer, analyst, and internal SOC user needs.
• Use insights from customers, SOC analysts, and stakeholders to inform design decisions and priorities.
• Balance usability, speed, accessibility, and scalability in a complex enterprise environment to quickly drive results.
• Build, mentor, and manage a high-performing team of Product Designers and UX professionals.
• Foster a strong design culture focused on collaboration, craft excellence, and customer outcomes.
• Own and scale a robust design system that supports consistency, efficiency, and accessibility across products.
• Ensure design quality, usability, and visual excellence across all product surfaces.
• Establish processes for design reviews, critiques, and continuous improvement.
• Communicate complex concepts with clarity to leadership.

Director, Product Design

Security Engineer

• Support Intake process including coverage for Eastern Standard Time Business Hours
• Assist with administration and maintenance of SIEM, Log Management and Data Analytical Platform.
• Provide Tier-III level technical support for SIEM, Log Management Platform and Data Analytical tools during business hours and non-business hours.
• Conduct System Health Checks on managed technologies and provide recommendations on performance improvements.
• Create and maintain standard operating procedures, technical documents and troubleshooting guidelines of security solutions.
• Monitoring and tuning of managed SIEM technologies to optimize system performance.
• Stay current on SIEM best practices, logging standards, and relevant security trends; participate in internal training and knowledge‑sharing sessions.
• Configure and troubleshoot managed security devices.
• Providing assistance to customer requests such as Log Source configuration, App installation, Data Parsing, Use Case Development and Troubleshoot complex issues for managed technologies.
• Responsible for managed technologies patching and updates.
• Follow change management processes for SIEM configuration changes and assist with testing in lower environments when applicable.
• Develop technical solutions to automate repeatable tasks.
• Utilize tools and analytical skills to investigate the root cause of issues across the technologies.
• Opening and following up on tickets and customer request with 3rd party vendors.
• Collaborate with managers to develop and enhance SIEM service offerings.
• Communicate effectively orally and in writing.
• Establish a cooperative working relationship with persons contacted in the course of performing assigned duties.

Security Engineer II – Splunk

• Own the end-to-end product strategy and execution for Cyderes’ MDR platform and services portfolio.
• Define the long-term product vision and drive platform differentiation.
• Ensure Cyderes delivers best-in-class MDR capabilities that scale with customers and the business.
• Work closely with Engineering, SOC leadership, Threat Research, Alliances, Sales, Marketing, and Customer Success.
• Align product strategy with revenue growth, customer outcomes, and operational excellence.
• Identify market opportunities, competitive differentiation, and emerging trends.
• Oversee the full product portfolio, balancing innovation, scalability, reliability, and speed to market.
• Drive the evolution of Cyderes’ MDR platform to support automation and operational efficiency at scale.
• Partner with Alliances and Technology teams to deepen integrations with key partners.
• Lead cross-functional execution with Engineering, SOC, and Data teams.
• Establish clear product management processes, prioritization frameworks, and success metrics.
• Ensure product decisions are informed by customer insights and operational realities.
• Engage directly with key customers and prospects as the executive voice of the customer.
• Collaborate with Sales and Marketing on product positioning, pricing, packaging, and launches.
• Support enterprise sales cycles, customer briefings, and strategic roadmap discussions.
• Build, lead, and mentor a high-performing team of Product Directors and Managers.

Vice President – Product Management

Account Manager

• Define and execute the company’s global alliances strategy, aligned with corporate growth objectives and GTM priorities.
• Establish the company as a preferred MDR / services partner within key ecosystems (Microsoft, Google, CrowdStrike, SailPoint, CyberArk, Splunk, Palo Alto, etc.).
• Identify, prioritize, and onboard new strategic partners that expand service offerings, market reach, and competitive differentiation.
• Build and maintain senior executive relationships (VP, SVP, GM level and above) across partner organizations.
• Act as the executive sponsor for top-tier alliances, driving joint planning, QBRs, and long-term roadmap alignment.
• Represent the company externally at partner leadership meetings, advisory councils, and industry events.
• Partner with Sales, Marketing, and Revenue Operations to design and execute joint GTM motions, co-selling models, and partner-led pipeline generation.
• Own alliance-sourced and alliance-influenced revenue targets, with clear KPIs and accountability.
• Enable field sales teams with partner value propositions, playbooks, and enablement programs.
• Work cross-functionally with Product, Engineering, SOC Operations, and Delivery to ensure partnerships are operationally viable and scalable.
• Influence product and services roadmap decisions based on partner capabilities and market demand.
• Build and lead a high-performing alliances team as the program scales globally.
• Define partner tiers, incentives, certification requirements, and success metrics.
• Oversee partner agreements, joint business plans, and compliance with partner program requirements.
• Track and report alliance performance to executive leadership and the board.

Senior Vice President, Partnerships

• Assist in designing and implementing security solutions for client IACS environments, following standards such as ISA/IEC 62443.
• Support security maturity assessments and help develop prioritized mitigation plans.
• Help identify and remediate vulnerabilities in OT components (PLCs, HMIs, SCADA systems).
• Assist in maintaining compliance with regulations (e.g., NERC CIP) and security documentation.
• Participate in OT security incident response efforts alongside client engineering, operations, and IT teams.
• Contribute to evaluating OT/ICS security technologies (e.g., Claroty, Dragos, Nozomi Networks).
• Support pre-sales activities for OT security initiatives.
• Stay informed on evolving OT threat landscapes.

Security Consultant II, OT/IC

IT Support

• Provide Tier II/III technical support for Windows and macOS systems.
• Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance.
• Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive).
• Handle tickets and escalations through FreshService, ensuring quality resolution.
• Manage employee onboarding and offboarding, including account and device provisioning.
• Troubleshoot Meraki networking issues, including switches, firewalls, and wireless.
• Support Okta and Entra ID for identity, account management, MFA, and SSO.
• Perform device patching and updates across managed environments.
• Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed.
• Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations.
• Assist in endpoint hardening and security initiatives.
• Document troubleshooting steps and contribute to IT knowledge base.

Enterprise Account Executive, HealthCare

Enterprise Account Executive, HealthCare

Enterprise Account Executive, HealthCare

Enterprise Account Executive

Communications, Digital Content Strategist

Director, Product Management – Managed Services

Director, Product Management – Mesh

Director, Product Design

Security Engineer II – Splunk

Vice President – Product Management

Senior Vice President, Partnerships

Enterprise Account Executive

Enterprise Account Executive

Security Consultant II, OT/IC

IT Helpdesk Specialist