CYBOT

Counter Sales Representative

CYBOT

full-time

Posted on:

Location Type: Office

Location: Napa • California • United States

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Salary

💰 $24 - $29 per hour

About the role

  • Greets customers on the sales floor.
  • Practices good interpersonal relations, using tact, courtesy, and a positive attitude toward customers and co-workers.
  • Handles difficulties with customers and coworkers with diplomacy.
  • Resolves customer order problems and complaints promptly.
  • Displays merchandise, suggests selections that meet customers' needs.
  • Recommends additional products related to customer needs.
  • Provides oral and written quotations or estimates of prices, terms, and delivery.
  • Prepares cash or charge sales tickets with required identification.
  • Follows up with any specific record-keeping requirements.
  • Receives payment or obtains credit authorization.
  • Loads customer materials for “will call” orders.
  • Prepares correspondence and reports necessary for business transactions.

Requirements

  • High school or equivalent diploma
  • Clear and concise communication skills
  • Excellent customer service skills
  • Experience using Microsoft Office Suite, including Teams and Outlook
  • Physical Requirements and Work Environment: Occasional lifting and pulling objects weighing up to 50 lbs. Forklift certification, will train
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Referral Program
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingrecord-keepingquotation preparationorder resolutionmerchandise display
Soft Skills
interpersonal relationsdiplomacycustomer servicecommunicationpositive attitude
Certifications
high school diplomaforklift certification