
Branch Manager
CYBOT
full-time
Posted on:
Location Type: Office
Location: Edmonton • Canada
Visit company websiteExplore more
About the role
- Responsible for directing, maintaining, and controlling the branch location.
- Monitoring policies and procedures and making recommendations through consultation with the Operations Manager/Director of Sales and department heads.
- Monitoring daily performance objectives and making decisions to ensure branch’s objectives are met.
- Participating in establishing and maintaining the goals and objectives set for the branch.
- Developing quality team members as well as a solid customer base.
- Managing and encouraging optimal performance of all direct reports, including training.
- Ensuring a safe and comfortable working environment.
- Providing guidance, direction and monitoring of internal staff, ensuring departments are working effectively towards common goals.
- Ensuring all staff are properly trained for their roles and the training is updated as required.
- Growing sales through developing, coaching and motivating sales and support teams.
- Maintaining inventory levels at optimum.
- Ensuring that customer satisfaction is maintained as per the required Branch Operational Scorecard level.
- Participating in customer calls for sales and technical support (if applicable).
- Assisting with Warehouse and physical plant planning.
- Managing the Inside Sales staff.
- Resolving day to day personnel issues where management decisions are required.
- Representing the Company to the local and industry community.
Requirements
- High School Diploma required.
- College/University Diploma required (Business, and/or Sales & Marketing, or Technical focus preferred).
- Knowledge of Microsoft Office required.
- Minimum 5-7 years of related experience, preferable in a Sales/Distribution environment.
- Previous Management experience required.
Benefits
- Benefits program allowing you to choose from options that best fit you and your dependents’ needs.
- Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesInventory managementTrainingCustomer supportPerformance monitoringConsultationCoachingTeam developmentOperational managementWarehouse planning
Soft Skills
LeadershipCommunicationDecision makingProblem solvingMotivationGuidanceCollaborationOrganizational skillsCustomer serviceInterpersonal skills
Certifications
High School DiplomaCollege/University Diploma