CYBOT

Branch Manager

CYBOT

full-time

Posted on:

Location Type: Office

Location: EdmontonCanada

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About the role

  • Responsible for directing, maintaining, and controlling the branch location.
  • Monitoring policies and procedures and making recommendations through consultation with the Operations Manager/Director of Sales and department heads.
  • Monitoring daily performance objectives and making decisions to ensure branch’s objectives are met.
  • Participating in establishing and maintaining the goals and objectives set for the branch.
  • Developing quality team members as well as a solid customer base.
  • Managing and encouraging optimal performance of all direct reports, including training.
  • Ensuring a safe and comfortable working environment.
  • Providing guidance, direction and monitoring of internal staff, ensuring departments are working effectively towards common goals.
  • Ensuring all staff are properly trained for their roles and the training is updated as required.
  • Growing sales through developing, coaching and motivating sales and support teams.
  • Maintaining inventory levels at optimum.
  • Ensuring that customer satisfaction is maintained as per the required Branch Operational Scorecard level.
  • Participating in customer calls for sales and technical support (if applicable).
  • Assisting with Warehouse and physical plant planning.
  • Managing the Inside Sales staff.
  • Resolving day to day personnel issues where management decisions are required.
  • Representing the Company to the local and industry community.

Requirements

  • High School Diploma required.
  • College/University Diploma required (Business, and/or Sales & Marketing, or Technical focus preferred).
  • Knowledge of Microsoft Office required.
  • Minimum 5-7 years of related experience, preferable in a Sales/Distribution environment.
  • Previous Management experience required.
Benefits
  • Benefits program allowing you to choose from options that best fit you and your dependents’ needs.
  • Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
  • Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
  • Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesInventory managementTrainingCustomer supportPerformance monitoringConsultationCoachingTeam developmentOperational managementWarehouse planning
Soft Skills
LeadershipCommunicationDecision makingProblem solvingMotivationGuidanceCollaborationOrganizational skillsCustomer serviceInterpersonal skills
Certifications
High School DiplomaCollege/University Diploma