Inside Sales Representative
CYBOT
full-time
Posted on:
Location Type: Office
Location: Oshawa • Canada
Visit company websiteExplore more
Job Level
About the role
- Developing and maintaining positive customer relationships.
- Ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries, and overall service.
- Contacting current customers and identifying new products and potential up-selling.
- Responding to and processing incoming calls, inquiries and orders.
- Opening new accounts.
- Developing customer base and sales leads by making cold and warm calls.
- Entering orders into system.
- Maintaining knowledge base on current products and learning about new products.
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
- Providing pricing quotations and follow-up on quotes.
- Purchasing (direct orders).
- Providing basic technical support on products.
Requirements
- High School Diploma required.
- Post Secondary courses in Sales and/or Marketing preferred.
- Knowledge of Microsoft Office.
- 1-3 years related experience.
- Product knowledge or industry experience preferred.
Benefits
- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
- Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingcustomer relationship managementsales lead generationproduct knowledgetechnical support
Soft Skills
customer satisfactioncommunicationinterpersonal skillsproblem-solving
Certifications
High School DiplomaPost Secondary courses in SalesPost Secondary courses in Marketing