Branch Operations Coordinator
CYBOT
full-time
Posted on:
Location Type: Office
Location: Leduc • Canada
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About the role
- Provide operational excellence in the branch customer service and safety by coordinating operations functions.
- Supporting and mentoring associates to provide superior customer service to high safety standards.
- Ensuring that all business processes, work instruction and OH&S procedures are investigated and developed.
- Identify solutions to issues that may affect the service, efficiency, and productivity of the branch.
- Ensure branch continuous improvement in administrative tasks performance.
- Manage Branch Occupational Health and Safety Program ensuring implementation and compliance by staff and customers.
- Responsible for training associates on all system and branch operation tasks.
Requirements
- High school diploma required.
- College/University diploma/degree (business, sales or marketing) an asset.
- Formalized Occupational Health & Safety training.
- Working knowledge of Microsoft Word, Excel, Outlook; WISL freight system, SX system preferred.
- 2-3 years recent, related experience.
- Previous experience in administration, Customer Service, Operation and Health and Safety Support.
Benefits
- Competitive salary, plus a full set of benefits, including: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Occupational Health and Safetyadministrationcustomer serviceoperationscontinuous improvementproblem solvingtraining
Soft Skills
mentoringcommunicationleadership
Certifications
High school diplomaCollege/University diploma/degreeOccupational Health & Safety training