Oregon Territory Operations Manager
CYBOT
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • United States
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Tech Stack
About the role
- Oversee Service Center operations to include all Sales, Warehouse, and Delivery activities ensuring Standardized Operating Procedures are closely followed
- Act as liaison between the Service Centers and the Regional Distribution Center to improve the internal and external customer experience
- Promote a strong safety culture across all territory branches and ensure all safety requirements are met.
- Oversee logistics operations across the territory and collaborate closely with the Corporate Transportation Manager to ensure efficiency and cost-effectiveness.
- Monitor KPIs and implement strategies to improve Branch/Territory performance.
- Review monthly with associates and service center managers to determine improvement opportunities and rectify non-compliance.
- Ensure compliance with safety, regulatory, and company policies.
- Collaborate with Sales Managers, Regional Managers, and other cross-functional teams to support sales and customer satisfaction goals.
- Lead Operations associates to provide support and coverage throughout all Oregon Territory Branches
- Regular cadence of branch visits and audits
- Active member in the Operations Excellence Team (OET) focusing on error elimination and process improvement
- Identify needs and facilitate training opportunities for the Service Center associates – Eclipse ERP, O365, SSM, and Power BI.
- Become an expert for new initiatives, processes, and procedures as they are introduced.
Requirements
- 5 years of Industry/ North Coast experience with at least 3 years in a supervisory position
- Advanced knowledge of NC Operations and Eclipse
- Proficiency using O365 including Outlook, Word, Excel, PowerPoint, Access
- Excellent analytical, problem-solving, and organizational abilities and communication skills
- Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
- Self-motivated and teamwork focused
- Desire to improve processes and associate performance
- Frequent travel throughout territory
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Tuition Reimbursement
- Employee referral bonus
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logistics operationsKPI monitoringprocess improvementerror eliminationtraining facilitationcompliance managementanalytical skillsproblem-solvingorganizational skillssupervisory experience
Soft skills
communication skillsself-motivatedteamwork focusedcommitment to accuracydesire to improve processes