Cybersecurity Advisors Network (CyAN)

Financial Planning and Analysis

• Own the monthly financial close process and deliver timely, accurate management reporting packages to the CFO, executive leadership, and the PE sponsor.
• Develop and maintain board-ready financial presentations, including income statement, balance sheet, and cash flow analysis with variance commentary.
• Build dynamic financial models and dashboards that provide real-time visibility into revenue, gross margin, EBITDA, and key operational metrics across all business units.
• Lead budgeting, forecasting, and rolling forecast processes; deliver scenario analyses to support strategic decision-making.
• Serve as the internal project lead for the NetSuite ERP implementation.
• Drive the migration from legacy accounting system to NetSuite, ensuring data integrity, process continuity, and minimal disruption to operations.
• Lead the design and implementation of a centralized data lake.
• Develop a BI reporting layer that enables self-service analytics for finance and executive stakeholders.
• Create and deliver training materials to ensure smooth adoption by acquired teams.

VP of Finance

Account Executive

• The Sr Account Executive is responsible for driving new customer acquisition and expanding existing client relationships across small and mid‑market organizations.
• Foster and manage customer relationships in relation to their technology solutions.
• Identify, pursue, and secure new business in mid‑market and enterprise segments.
• Build and maintain strong relationships with C-suite executives.
• Develop tech roadmaps, security plans, executive proposals, and quotes for customers.
• Collaborate with partners and vendors of Cyber Advisors.

Senior Account Executive

Systems Engineer

• Perform day-to-day management of ConnectWise PSA and other service management platforms, including configuring users, service boards, and workflow rules
• Migrate and integrate systems acquired through M&A activities
• Support cross-departmental integration of PSA with CRM, ERP, and other systems
• Develop and maintain SME-level knowledge and awareness of ConnectWise PSA and other Professional Services Automation systems to support executive decision-making
• Perform day-to-day management of NinjaRMM and other remote support systems, including configuration of ticket generation for alert conditions, patch management, and software deployment
• Actively gather feedback from technical staff to develop condition-based and form-based scripts to automate remediations and improve support technician effectiveness
• Improve CA's operational effectiveness by investigating and implementing integrations for support, sales, and finance
• Collaborate with team members to drive additional integration opportunities
• Improve CA's organizational capabilities by identifying opportunities to automate support and business processes
• Develop and maintain documentation of standard business procedures and configurations
• Explore and insert AI with safeguards into business tools
• Perform other duties as necessary or assigned

Business Systems Engineer

Security Engineer

• mature, lead and deliver the firm’s service offerings around system-wide views of threat-driven risks and applying them to the testing of systems and services that the firm delivers.
• Partner with sales and delivery teams to support pre-sales engagements, scope assessments, and solution development efforts
• Mentor and develop managers, leads, and senior consultants
• Influence hiring standards, interview calibration, and onboarding for senior technical roles within the practice
• Define and maintain practice playbooks, severity models, and exploitation guidelines
• Lead offensive security team members for Cyber Advisors, maximizing the efforts and satisfaction of all offensive security team members.
• Mature the program and methodology that shapes how Cyber Advisors approaches Threat Emulation, to include defining the rules and parameters for ethical hacking of systems, software and networks to identify and mitigate potential vulnerabilities
• Set direction and oversee the performance of penetration tests and Threat Emulation simulations on targets across all Cyber Advisors partners and customers
• Assisting in the sales process with potential or existing clients, and acting as a client’s primary program contact for projects delivered by Cyber Advisors’ Threat Emulation team
• As necessary, perform scoped and open-ended assessments on internal and external facing systems
• Perform threat and vulnerability research to identify new ways of achieving the program’s mission and act as a source for innovation within the cybersecurity industry
• Participate and contribute to Cyber Advisors’ social media presence on various platforms

Senior Manager – Offensive Security

• The Account Executive is responsible for driving new customer acquisition and expanding existing client relationships across small and mid‑market organizations.
• This role blends traditional relationship-based selling with modern data-driven prospecting, cybersecurity awareness, and collaboration with AI‑enabled tools across the sales cycle.
• The AE will act as a strategic advisor, helping clients reduce cybersecurity risk, modernize infrastructure, and adopt secure cloud architectures.
• Success requires a strong grasp of emerging threat landscapes, cloud adoption patterns, compliance trends, and security services.

Analyst

• Field incoming requests from end users via telephone and e-mail (through the ticketing system) in a professional and courteous manner.
• Prioritize and work tickets, escalating to the appropriate client or internal team as needed while following contractual guidelines where available.
• Document all pertinent end user identification information including name, department, contact information, and nature of problem or issue.
• Record, track, and document the Service Desk problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Record time spent on all tasks, including troubleshooting steps, research, and remediation in the designated platform to ensure accurate reporting of labor against Managed Services client contracts.
• Apply diagnostic utilities to aid in troubleshooting.
• Help to create and maintain up-to-date documentation of existing and new client systems and environments.
• Provide basic network support for client workstations.
• Evaluate documented resolutions and analyze trends for ways to prevent future problems.

Service Desk Analyst

Sales

• A Sales Specialist operates at the intersection of deep technical expertise and customer-facing engagement, providing guidance that supports sales without owning full solution architecture.
• The role is responsible for translating customer business and technical requirements into credible product or solution use cases, delivering detailed technical discovery, demos, proof-of-concepts, statement of work, and competitive positioning.
• Presales specialists validate feasibility, performance, integration points, and constraints, while advising on best practices, configurations, and trade-offs within defined architectures.
• They collaborate closely with solution architects to refine designs, ensure technical accuracy, and de-risk proposed solutions, while enabling sales teams with technical solutions.
• Develop and execute sales strategies for Cloud and Modern Work (Microsoft) services aligned to customer business objectives, risk posture, and operational maturity—not just product attachment.
• Lead structured discovery to understand customer environments, security gaps, operational challenges, compliance requirements, and service readiness, qualifying opportunities based on technical fit, scope, and delivery feasibility.
• Articulate the business value of professional services, managed services, and cybersecurity offerings.
• Work closely with technical SMEs, solution architects, security engineers, and service delivery leaders to scope engagements accurately, validate assumptions, and ensure proposed services are achievable and profitable.
• Define service scope, effort, timelines, and success criteria for proposals, statements of work (SOWs), and managed service orders (MSOs), ensuring alignment between customer expectations and delivery capabilities.
• Engage confidently in cybersecurity discussions, including licensing requirements, risk management, entitlements, functionality, and managed security services (e.g., Defender, MDR, SOC, Entra, Sentinel, vulnerability management).
• Manage and forecast a services-centric sales pipeline.
• Partner with customer success and service teams to drive renewals, upsell additional services, and expand scope based on evolving customer needs, security maturity, and operational complexity.
• Guide customers through procurement processes and contract negotiations, ensuring pricing, terms, SLGs, and compliance requirements align with organizational standards.
• Provide feedback to leadership, product, and services teams on market trends, customer pain points, competitive pressures, and service improvement opportunities—particularly in managed and cybersecurity services.
• Sales Overlay resource for sales account executives.
• Guide team on developing pitches, quality presentations, sequences, and campaigns.
• Lead and mentor the sales team on increasing effectiveness.
• Ensure solution design will meet or exceed client expectations.
• Confirm Cyber Advisors’ technical capabilities align with customer requirements.

Sales Specialist – Cloud and Modern Work

• Operate at the intersection of technical expertise and customer engagement
• Translate customer requirements into credible product use cases
• Collaborate closely with solution architects to ensure technical accuracy
• Engage confidently in cybersecurity discussions
• Manage and forecast a services-centric sales pipeline

Sales Specialist

Project Manager

• Own the full project lifecycle for assigned PS and MSP engagements — from initiation through closure
• Manage a portfolio of 30–60 concurrent projects of varying scope and complexity
• Build and maintain project schedules, track milestones, and surface blockers before they become issues
• Create and maintain project documentation in ConnectWise, including status notes, work plans, and time entries
• Drive projects to closure — manage CAF, invoice handoff to finance, and post-project follow-up
• Serve as the primary client point of contact throughout the project lifecycle
• Send welcome emails, lead kickoff meetings, and provide regular status updates
• Manage scope and change orders — identify out-of-scope work early and drive CO decisions
• Keep MS engineers informed on projects that touch their accounts
• Partner with Sales and Solution Architects on project handoffs — understand scope, dependencies, and client context before kickoff
• Assign and coordinate engineers and consultants based on skillset and availability
• Escalate issues quickly and propose solutions — don't sit on problems
• Contribute to PMO process improvement initiatives, templates, and documentation

Senior Project Manager, IT Solutions

• Support the onboarding PM across a portfolio of active MSP onboarding, conversion, and offboarding projects.
• Maintain accurate project documentation in ConnectWise — statuses, notes, work plans, and task assignments.
• Monitor project milestones and flag items at risk of missing target dates.
• Track open action items and follow up with internal teams to keep tasks moving.
• Prepare meeting agendas, capture notes, and distribute recaps and action items within 24 hours.
• Send templated client communications on behalf of the PM — welcome emails, weekly check-in summaries, status updates.
• Serve as a secondary point of contact for routine client questions during active onboarding.
• Coordinate client-facing scheduling: kickoff meetings, weekly check-ins, and milestone reviews.
• Coordinate with onboarding engineers, MS engineers, and procurement to confirm task readiness and dependencies.
• Maintain the onboarding checklist and project documentation throughout the project lifecycle.

Project Coordinator – MSP Onboarding

• Lead complex DFIR investigations end-to-end: scope, evidence strategy, analysis, and findings validation across endpoint, identity, cloud, and network telemetry.
• Perform advanced forensic analysis (disk, memory, cloud artifacts) including timeline construction, persistence discovery, credential access signals, and data access/exfiltration assessment.
• Conduct root cause analysis to determine the TTPs (Tactics, Techniques, and Procedures) used by threat actors and propose measures to prevent similar incidents in the future.
• Serve as incident lead or deputy lead for major incidents: coordinate containment/eradication/recovery with stakeholders and ensure evidence is preserved while response actions proceed.
• Produce high-quality incident reports: executive summary, technical narrative, timeline, root cause, and prioritized remediation recommendations.
• Own and improve DFIR playbooks, evidence collection checklists, and case documentation standards; conduct quality reviews and coaching.
• Design/implement analysis automation (scripts, parsers, Velociraptor/KAPE artifacts, SOAR integrations) to reduce time-to-triage and improve consistency.
• Support threat hunting and detection improvement by translating DFIR findings and Offensive Security TTPs into detection opportunities and telemetry requirements.
• Mentor DFIR Analysts through case reviews, technical sessions, and training plans; help build specialization (cloud forensics, memory, network, malware triage).

Senior Digital Forensics, Incident Response Analyst

Engineer

• Lead the design, architecture, and implementation of networking and security solutions, with a primary focus on Fortinet technologies
• Own the technical success of projects, including design quality, delivery, and client satisfaction
• Act as the primary technical resource and escalation point for complex networking and security issues
• Lead or support technical discovery, solution design, and scoping efforts during the sales process
• Design and deploy Fortinet-based solutions including FortiGate, SD-WAN, VPN, and security services
• Implement and optimize Fortinet Security Fabric components (FortiManager, FortiAnalyzer, FortiClient EMS, etc.)
• Support and work within multi-vendor environments including Cisco, Aruba, and Sophos where required
• Lead network and firewall migrations, including transitions from other vendors to Fortinet
• Identify risks, gaps, and improvements in client environments and provide clear, actionable recommendations
• Provide technical leadership and mentorship to other engineers, including reviewing designs and configurations
• Document environments, designs, and project deliverables clearly and accurately
• Work directly with clients to explain technical concepts and guide decision-making