CyberRisk Alliance

Senior Program Manager, Virtual Events

CyberRisk Alliance

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Senior

About the role

  • Create production schedules with timelines and owners for each virtual event.
  • Follow up with owners to ensure all deliverables are on time.
  • Schedule and lead a weekly stakeholder meeting as necessary.
  • Coordinate with Production to ensure event readiness, content accuracy, and technology quality.
  • Manage pre-production content logistics, including speaker engagement, recordings, agendas, and timelines.
  • Manage virtual event sponsor communications, collect and track deliverables (content, speakers, logos, booths), and ensure on-time fulfillment.
  • Ensure customer communication timelines are aligned with production deadlines.
  • Document client interactions and workflows in CRM and project management tools.
  • Act as a customer advocate to ensure maximum value and satisfaction.
  • Own sponsor speaker communications, including panels, and ensure delivery of recorded event materials.
  • Lead onboarding and training for new CSS team members.
  • Provide day-to-day support and guidance to CSS CSMs on processes and event execution.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, Event Management, or a related field (or equivalent experience)
  • 5+ years of experience in program management, virtual event production, client success, or sponsorship/event operations
  • Proven ability to manage multiple virtual events and timelines simultaneously with strong attention to detail
  • Experience building and managing production schedules, deliverables, and stakeholder accountability
  • Familiarity with virtual event platforms and event technology workflows (webinars, livestreams, recordings, speaker prep, etc.)
  • Strong project management skills and comfort working in CRM and project management tools (Salesforce, HubSpot, Monday.com, etc.)
  • Excellent written and verbal communication skills, including leading stakeholder meetings and coordinating follow-ups.
Benefits
  • Equal Employment Opportunity
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementvirtual event productionsponsorship operationsproduction schedulesevent technology workflowscontent logisticsstakeholder accountabilityattention to detailclient success
Soft Skills
communication skillsproject managementcustomer advocacyteam leadershiporganizational skills