Cyberhaven

Security Engineer

• Architect, extend, and optimize a large-scale, highly scalable, fault-tolerant system that handles large graph datasets at enterprise scale processing billions of AI-related events from hundreds of thousands of endpoints in real time, with sub-second latency requirements.
• Set technical direction for how Cyberhaven secures data flowing into and out of AI models, GenAI applications, and agents, shaping architecture decisions that will define this product line for years to come.
• Architect and implement security features that protect customer data end-to-end.
• Solve real-world scaling problems that require thorough performance analysis and troubleshooting.
• Work with a modern, constantly evolving microservices based stack including Go, Kubernetes, BigTable, BigQuery, Spanner, Redis, Docker, and Etcd.
• Design and build connectors that integrate at the API level with SaaS and AI platforms commonly used in the enterprise (e.g. ChatGPT, Copilot, and other GenAI tools).
• Write secure-by-design, hardened software that withstands real-world attacks while processing untrusted data and communicating with hundreds of thousands of endpoints over the internet.
• Raise the technical bar across the team through architecture reviews, mentorship of senior/staff engineers, and setting patterns others follow.

Principal Software Engineer – AI Security

Account Manager

• Develop and execute the channel strategy with existing and new partners
• Manage a portfolio of high performing channel partners
• Serve as the SME for all partner related activity within sales regions
• Develop best practices to engage with channel partners
• Measure and report on the success of regional partners

Channel Account Manager

Full-stack Engineer

• Design, build, and maintain a robust browser extension for Chrome, Edge, and other major browsers using Manifest V3 and modern APIs.
• Implement features that securely interact with web content and backend services, ensuring compliance with security best practices.
• Optimize performance and reliability across diverse environments and user workflows.
• Work closely with the endpoint agent and backend teams to ensure tight integration and consistent functionality across endpoints and services.
• Stay ahead of evolving browser APIs, security standards, and extension ecosystem changes.
• Participate in code reviews, testing, and continuous improvement of development processes.

Principal Software Engineer – Browser Extension

Infrastructure Engineer

• Help design, shape and implement the automation pipelines (Github Actions, Terraform, ArgoCD)
• Improve dev infrastructure reliability and minimize wait times
• Help design, create and manage our cloud infrastructure (GCP managed services, Kubernetes (GKE), Terraform)
• Monitor our developer environments and help unblock developers
• Contribute and maintain documentation ensuring knowledge is shared

Staff Cloud Infrastructure Engineer

Account Executive

• Establish professional productive relationships with new and existing assigned accounts.
• Qualify, manage and support leads from marketing campaigns and sales opportunities, and progress opportunities through the Cyberhaven sales process.
• Build a local franchise to own the market in your territory thru trusted partner relationships and strategic alliances.
• Continuously build new pipeline and exceed assigned software and services growth goals.
• Proactively seek new business opportunities in the market, as well as upsell and cross-sell of existing clients.
• Contact potential clients through cold calls and emails, and present Cyberhaven’s unique DDR solution.
• Identify client needs and suggest appropriate products and services.
• Proactively plan, set critical milestones, assess, clarify and validate partners needs on an ongoing basis, to establish productive relationships.
• Stay up-to-date with new products, services and pricing models.
• Build long-term trusted relationships with clients and partners.

Enterprise Account Executive

Engineer

• Provide well-thought out and reliable directions in technical and non-technical terms, to help customers solve reported issues and guide them on proper use of our platform.
• Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation.
• Identify and escalate priority issues that need immediate attention.
• Build an excellent rapport with our backline engineers and collaborate on solving complex issues.
• Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
• Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.
• Collect information, attempt to reproduce reported behavior, and document bugs with Engineering for product issues that are impacting customers.
• Create process and troubleshooting documentation to enhance our support knowledge base.
• Work with client resources and stakeholders to understand their data security risks and threats.
• Work closely with the executive leadership to build processes, reporting, and metrics that will showcase Support productivity and client satisfaction.

Principal Software Engineer – AI Security

Channel Account Manager

Principal Software Engineer – Browser Extension

Staff Cloud Infrastructure Engineer

Enterprise Account Executive

Escalation Engineer