Community Manager

• Collaborate with the Growth Engagement Team to execute strategies to attract new members across job sites, forums, social media, and community groups.
• Identify and explore cities and countries across Europe requiring growth initiatives.
• Lead creative engagement projects (partnerships, university collaborations, magazines, travel retail, referral programs) to maximize user acquisition.
• Build strategic partnerships with influencers, content creators, and stakeholders to accelerate user acquisition.
• Foster a positive and engaged Community by promptly addressing inquiries and feedback and cultivating relationships across channels.
• Work closely with the global community manager and Operations & Community Manager (Europe) to align with global strategies and identify engagement, rewards, and referral needs.
• Manage email campaigns from creation and scheduling to deployment and continuously optimize segmentation via CRM for active, lost, and dormant users.
• Monitor and analyze key performance indicators related to community engagement and provide regular reports on initiative effectiveness.
• Use data insights to optimize engagement strategies and work within the budget, reporting monthly on actual spending vs target.

CXG

Community Specialist