Operations and Community Associate, Japanese Speaker

CXG

Operations Coordinator responsible for Evaluators acquisition and project execution as part of CXG's global team. Managing relationships and data optimization for luxury client projects.

Posted 6/8/2026full-timeRemote • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Handle the process of Evaluators acquisition for the forecasted missions in operating areas
Ensure proper scheduling and execution of the fieldwork projects as per company standards
Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
Conduct surveys screening and validation
Set appropriate pay rate to evaluations while making sure operation margin target is reached
Contribute to the Evaluators Database optimization and make sure data are updated
Maintain healthy relationship with Evaluators.
Make sure the finance team has all their payment details of evaluators to receive their payments on time.

Requirements

What you’ll need

Diploma in Administration, Business, Management, or relevant field.
At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
Native level Japanese, excellent communication skills in English as you will be the contact person for the Evaluators.
Social media/Tech savvy (personal or professional)
Microsoft Office skills required; other software knowledge is appreciated!
Interest/ experience in social media outreach and community management
Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
Passionate, positive, and outgoing personality. Ability to work as part of a team.
Ability to work under pressure and to manage stress.
Customer-service orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project coordinationclient servicingdata validationfield surveysschedulingevaluators acquisitioncommunity managementsocial media outreachMicrosoft Office

Soft Skills

communicationorganizingmultitaskingproblem-solvingresourcefulnessproactivityteamworkcustomer-service orientationability to work under pressurestress management

Certifications

Diploma in AdministrationDiploma in BusinessDiploma in Management