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CXG

Senior Manager – Luxury Experience Consulting

CXG

Senior Manager at CXG managing consulting engagements for luxury brands, developing client relationships, and contributing to practice growth. Overseeing teams and providing strategic insights for transformational initiatives.

Posted 6/10/2026full-timeParis • 🇫🇷 FranceSeniorWebsite

About the role

Key responsibilities & impact
  • Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for premium and luxury brands.
  • Act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
  • Work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
  • Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
  • Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition.
  • Leverage your professional network to identify, develop, and convert new business opportunities.
  • Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
  • Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery.
  • Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
  • Identify and capitalize on opportunities to develop intellectual capital.

Requirements

What you’ll need
  • Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
  • 8-12 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
  • Established network within the premium and luxury industry.
  • Proven business development capabilities and experience contributing to revenue growth.
  • Strong analytical, problem-solving, and storytelling capabilities.
  • Exceptional leadership and project management skills.
  • Track record of contributing to thought leadership initiatives.
  • Strong mentorship and team development capabilities.
  • A proactive and hands-on approach with a can-do attitude, ready to tackle challenges with sleeves rolled up.
  • Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
  • Fluent in English and French, both written and spoken.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CXG Website LinkedIn All Job Openings 51 - 200 employees Founded 2006 👗 Fashion 🛒 Retail Consulting
  • Fashion
  • Retail CXG is a global Customer Experience Consulting and Services firm, specializing in serving premium and luxury brands. They offer comprehensive solutions to transform customer experiences through four main practices: Customer Insights, CX Measurement, Academy, and Consulting and Transformation. CXG provides strategy and journey design to maximize customer value and engage clients through omnichannel experiences. With a focus on market trends, customer behavior, and effective training, they have worked with over 230 premium and luxury brands worldwide in sectors like fashion, cosmetics, and hospitality. Senior Manager – Luxury Experience Consulting Job not on LinkedIn 🔥 41 minutes ago 🏢 Paris – Onsite ⏰ Full Time 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for premium and luxury brands.
  • Act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
  • Work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
  • Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
  • Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition.
  • Leverage your professional network to identify, develop, and convert new business opportunities.
  • Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
  • Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery.
  • Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
  • Identify and capitalize on opportunities to develop intellectual capital. 🎯 Requirements
  • Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
  • 8-12 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
  • Established network within the premium and luxury industry.
  • Proven business development capabilities and experience contributing to revenue growth.
  • Strong analytical, problem-solving, and storytelling capabilities.
  • Exceptional leadership and project management skills.
  • Track record of contributing to thought leadership initiatives.
  • Strong mentorship and team development capabilities.
  • A proactive and hands-on approach with a can-do attitude, ready to tackle challenges with sleeves rolled up.
  • Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
  • Fluent in English and French, both written and spoken. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Export Area Manager – Rare Oncology 🕒 May 28 SERB Pharmaceuticals 501 - 1000 💊 Pharmaceuticals ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Alliance Manager for Rare Oncology managing strategic partnerships and alliances in a global specialty pharma company. Ensuring the alignment of objectives and driving joint initiatives to optimize performance across territories. 🏢 Paris – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Senior Manager, Capital Management – Stress Testing 🕒 May 27 MLAdvisory 51 - 200 🏦 Banking 📋 Compliance 💸 Finance Website LinkedIn All Job Openings Senior Manager for Capital Management & Stress-Test at MLAdvisory in Paris. Overseeing teams and ensuring compliance with banking regulations and risk management practices. 🏢 Paris – Onsite 💵 €82k - €100k / year ⏰ Full Time 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Store Manager 🕒 May 22 OTB 5001 - 10000 👗 Fashion 🛒 Retail 🌍 Social Impact Website LinkedIn All Job Openings Store Manager managing Diesel's new boutique in Paris. Delivering premium customer experience and leading a high-performing team in a retail environment. 🏢 Paris – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Store Manager – New Store Opening 🕒 May 22 OTB 5001 - 10000 👗 Fashion 🛒 Retail 🌍 Social Impact Website LinkedIn All Job Openings Team Leader at Diesel's new store in Paris La Défense, leading daily operations and ensuring high standards. Passionate about fashion and delivering premium customer experiences. 🏢 Paris – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Audit Manager 🕒 May 14 EXCO 1001 - 5000 🤝 B2B 💸 Finance 📋 Compliance Website LinkedIn All Job Openings Manager Audit overseeing audit engagements and supervising audit team at Exco Valliance in Paris. Requires strong finance and auditing expertise with a dynamic client relationship focus. 🏢 Paris – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager 🗣️🇫🇷 French Required View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
management consultingcustomer experience consultingtransformation consultingluxury retail consultingbusiness developmentproject managementanalytical skillsproblem-solvingstorytellingthought leadership
Soft Skills
leadershipmentorshipteam developmentproactive approachcan-do attitudenavigating ambiguityrelationship buildingcollaborationcommunicationstrategic thinking
Certifications
Bachelor’s DegreeMaster’s Degree