CVS Health

General

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Store Associate

Data Analyst

• Evaluate health plan performance using advanced analytics to identify trends, gaps, and opportunities across Medicaid populations
• Design and execute complex analyses leveraging medical and pharmacy claims, encounter, provider, and membership data
• Translate analytical findings into clear, actionable insights to drive health plan strategies and decision-making
• Develop and maintain scalable reporting, dashboards, and performance monitoring tools
• Support development of data models, forecasting approaches, and performance measurement frameworks
• Ensure data accuracy, integrity, and governance across reporting and analytical outputs
• Identify and implement process improvements through automation and advanced analytics
• Communicate complex findings effectively to both technical and non-technical stakeholders
• Support compliance with CMS and state Medicaid requirements through accurate, timely reporting and analysis

Senior Manager, Healthcare Medicaid Risk Adjustment Analytics

Human Resources

• Complete and document benefit verification review
• Provides information on specialty medications/ home infusion services
• Comply with and adhere to all regulatory compliance areas, policies, and procedures, and 'best practices.'
• Coordinate with the Patient Intake Coordinators for new and existing accounts.
• Investigate type and level of insurance coverage to assess patient eligibility for the program.
• Communicate with medical professionals and insurance company personnel.
• Complete data enter in ACIS to ensure accuracy of reporting and outcomes.
• Provide input on self reviews
• Assist less experienced peers
• Perform other duties & responsibilities that are reasonable as assigned by your leaders

Benefits Verification Specialist

• Routinely handles complex cases involving behavioral health or multi-disciplinary provider groups in a prepayment environment
• Investigates to prevent payment of fraudulent claims committed by insured's, providers, claimants, etc.
• Researches and prepares cases for clinical and legal review.
• Documents all appropriate case activity in case tracking system.
• Prepares and presents referrals, both internal and external, in the required timeframe.
• Facilitates the recovery of company lost as a result of fraud matters.
• Assists team in identifying resources and best course of action on investigations.
• Cooperates with federal, state, and local law enforcement agencies in the investigation and prosecution of healthcare fraud and abuse matters.
• Demonstrates high level of knowledge and expertise during interactions and acts confidently when providing testimony during civil and criminal proceedings.
• Gives presentations to internal and external customers regarding healthcare fraud matters and Aetna's approach to fighting fraud.
• Provides input regarding controls for monitoring fraud related issues within the business units.
• Exercises independent judgement and uses available resources and technology in developing evidence, supporting allegations of fraud and abuse

Senior Investigator, Special Investigations Unit

Data Engineer

• drive the strategy and delivery of scalable, high-impact technology solutions supporting healthcare providers
• partner across product and engineering to deliver enterprise provider data transformation, modernization and engineering excellence across mission-critical platforms

Lead Director – Provider Data Engineering, Transformation

Director

• Drive the growth, execution, and continuous improvement of an internal consulting function within Enterprise Strategy
• Oversee the development and optimization of project intake, prioritization, and performance tracking processes
• Build institutional knowledge, reusable tools, and best practices to improve efficiency and scalability
• Oversee tracking and reporting of portfolio performance, including impact, utilization, and value delivered
• Lead execution of high-priority strategic projects from problem definition through implementation across enterprise, business unit, and functional stakeholders
• Structure ambiguous business problems and drive execution across defined workstreams
• Facilitate evaluation of strategic trade-offs, risks, and opportunities to inform rapid, data-driven decision-making
• Partner cross-functionally to ensure alignment with enterprise priorities and successful delivery of outcomes

Lead Director, Enterprise Strategy – Internal Consulting, Strategic Execution

Manager

• Support the establishment, execution, and continuous improvement of an internal consulting function within Enterprise Strategy
• Contribute to development of project intake, prioritization, and performance tracking processes
• Help build institutional knowledge, reusable tools, and best practices to improve efficiency and scalability
• Support tracking and reporting of portfolio performance, including impact, utilization, and value delivered
• Support execution of high-priority strategic projects from problem definition through implementation across enterprise, business unit, and functional stakeholders
• Structure ambiguous business problems, develop workplans, and drive execution across defined workstreams
• Contribute to evaluation of strategic trade-offs, risks, and opportunities to inform rapid, data-driven decision-making
• Partner cross-functionally to ensure alignment with enterprise priorities and successful delivery of outcomes
• Conduct market and competitive research
• Develop quantitative analyses, financial models, and scenario-based insights
• Synthesize datasets into clear, actionable insights for leadership audiences
• Own analytics related to pilot programs and strategic initiatives, including KPI definition, dashboard creation, and performance tracking
• Monitor initiative performance against expected outcomes; identify risks and opportunities for optimization
• Support communication of results, implications, and recommendations to stakeholders
• Develop executive-ready presentations and materials that clearly communicate insights and recommendations
• Participate in discussions and presentations with business and senior leadership
• Build strong relationships with cross-functional partners to enable collaboration and execution across a matrixed organization

Manager – Enterprise Strategy

• Lead the development and execution of analytics strategies that support Medicare Stars performance and enterprise priorities
• Serve as a trusted advisor to senior leadership, delivering insights that directly influence strategic decisions
• Translate complex analytical findings into compelling executive-level storytelling
• Proactively identify opportunities to improve performance through advanced analytics and data-driven recommendations
• Oversee the development of reporting, dashboards, and analytical models to track performance and inform decision-making
• Drive the synthesis of structured and unstructured data into meaningful insights that support strategic planning
• Ensure timely delivery of high-quality analytics to support forecasting, trend analysis, and scenario modeling
• Leverage AI agents and advanced tools to enhance the speed and quality of insight generation for executive stakeholders
• Partner across Data Science, Product, Operations, and DDAT teams to align data capabilities with business needs
• Collaborate with stakeholders to define data requirements and ensure alignment with enterprise priorities
• Influence cross-functional initiatives by embedding analytics into operational workflows
• Ensure adherence to data governance, compliance, privacy, and security standards
• Establish processes to validate, monitor, and improve data integrity and reliability
• Provide leadership in defining best practices for analytics, reporting, and data usage
• Drive the adoption of advanced analytics techniques, including AI/ML, to enhance business insights
• Identify and implement opportunities to modernize analytics tools, processes, and data capabilities
• Promote a culture of innovation, continuous improvement, and data literacy within the organization

Lead Director, Business Analytics – Medicare Stars Data Intelligence

Pharmacist

• Entering prescriptions into the computer system
• Filling prescriptions safely and accurately
• Preparing and packaging medication
• Communicating with a diverse customer base

Pharmacy Technician

• Support the pharmacy team in delivering operational and service excellence.
• Assist in filling prescriptions promptly, safely, and accurately.
• Show empathy and genuine care to patients and customers.
• Follow company SOPs at each workstation.
• Complete basic inventory activities as directed.
• Understanding and complying with all relevant laws and regulations.

• Support the pharmacy team in delivering operational and service excellence
• Assist in ensuring pharmacy operations run smoothly
• Fill prescriptions promptly, safely, and accurately
• Contribute to a high-performing team
• Follow company SOPs at each workstation

• negotiates, executes, conducts high level review and analysis, dispute resolution and/or settlement negotiations of contracts.
• Works with larger and more complex, market/regional/national based groups/systems.
• Maintain and enhance provider networks.
• Responsible for contracting and implementing fee for service and value-based agreements.
• Collaborates cross-functionally to manage provider compensation and pricing development activities.

Senior Provider Network Contracting Manager

Security Engineer

• Own and continuously mature the enterprise Third Party Security program
• Direct staff in the identification, development, implementation, and maintenance of security assessment practices
• Lead the evaluation and assessment of emerging cyber threats, vulnerabilities, and attack vectors
• Develop and enforce risk-based remediation strategies derived from assessment findings
• Ensure organizational adherence to applicable local, national, and international regulatory requirements
• Serve as a trusted advisor to senior business and technology executives on third party cyber security matters

Lead Director – Third Party Security, Assessment Operations

• Collaborating with senior executives and business leaders to understand the organization's strategic direction
• Assessing the organization's structure and identifying opportunities for optimization
• Providing thought leadership and strategic advice on people-related issues
• Leading or participating in Human Resources projects or initiatives
• Utilizing Human Resources data and analytics to provide insights and recommendations
• Providing strategic Human Resources guidance and influencing decision-making
• Supporting change management initiatives and fostering employee engagement
• Providing guidance and support to business leaders on employee relations matters
• Ensuring Human Resources policies and practices align with legal requirements

Senior Manager, HR Business Partner

Paralegal

• Support the drafting and review of a wide variety of contracts.
• Work collaboratively with Client Account Management, Proposals, Finance, and other operational stakeholders.
• Identify legal and business risks and provide solutions to internal business partners.
• Information management, including updating of files and electronic data.
• General legal research and contract administrative support activity as assigned.
• Other related work as assigned.

Store Associate

Senior Manager, Healthcare Medicaid Risk Adjustment Analytics

Benefits Verification Specialist

Senior Investigator, Special Investigations Unit

Lead Director – Provider Data Engineering, Transformation

Lead Director, Enterprise Strategy – Internal Consulting, Strategic Execution

Manager – Enterprise Strategy

Lead Director, Business Analytics – Medicare Stars Data Intelligence

Pharmacy Technician

Pharmacy Technician

Pharmacy Technician

Senior Provider Network Contracting Manager

Lead Director – Third Party Security, Assessment Operations

Senior Manager, HR Business Partner

Senior Paralegal