CVS Health

Account Executive

• Develops and implements sales strategies to sell Supplemental Health products and services to new large group accounts and public entity customers in an assigned geography.
• Performs business development activities in pursuit of new growth channels and identifies potential new clients in a specified territory or geographic area.
• High influence on driving new business revenues through the sale of new customers or new products to existing customers.
• Develops new business opportunities and cultivates strong, productive, and influential relationships to generate new sales including large accounts and prospects.
• Implements strategies necessary to attain sales objectives in assigned geographic territory.
• Develops practical business plan that includes broad territory and business strategic objectives along with tactical activities to meet/exceed assigned business and revenue goals.
• Collaborates with internal business partners to identify targeted opportunities and develops specific actions and timelines to win these customers.
• Works with the clients to identify their needs and utilize our full product array to put together a multifaceted package for the client.
• Manages the integration of client's and Aetna’s internal organizations and partners cross-functionally to complete sales, installation, servicing, and product development activities as appropriate.
• Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array.
• Coordinates sales materials, testimonials, and subject matter expert involvement in support of the successful delivery of constituent presentations.
• Oversees communication and planning among key stakeholders and presents a successful finalist presentation.
• Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as an Aetna representative.
• Collaborates with account management on their assigned book of business.
• Ensures product, pricing and services meet client's needs while meeting Aetna revenue growth and profit objectives.
• Collaborates with internal and external partners to uncover profitable growth and cross-sell opportunities within new or existing customers and to support post-sale activities.
• Manages/coordinates the integration of client’s and Aetna’s internal organizations and partners cross-functionally to complete sales, installation, and servicing.
• Accountable for overall Sales Planning, Distribution Channel, Sales Processes, RFP & Quoting Process.
• Identified within the business unit as "a person to ask" when complex questions.
• Participate in senior level discussions with higher-level leaders.
• Consistently provide practical/relevant ideas and perspectives on process or practice improvements.

Supplemental Health Sales Executive

Manager

• Responsible for building and sustaining strategic relationships with physician partners, including ancillary providers and multiple groups across various Texas markets.
• Manages contract performance in support of network quality, availability, and financial goals and strategies for all lines of business (Medicare, commercial etc.).
• Collaborates cross-functionally to contribute to provider compensation and pricing development activities and recommendations.
• Provides Behavioral Health network development, maintenance, and refinement activities and strategies in support of cross market network management unit.
• Ensures resolution of escalated issues related to claims payment, contract interpretation and parameters, or accuracy of provider contract or demographic information.

Contract Negotiation Manager (Texas)

Engineering Manager

• Lead and develop multiple engineering teams (8–20+ engineers total scope)
• Partner closely with Product, Design, and Architecture to shape roadmaps and technical direction
• Improve execution predictability, quality, and velocity across teams
• Establish strong engineering practices (SDLC, testing, observability, reliability, operational excellence)
• Create a healthy, accountable, high-trust team culture where individuals and teams can realize their full potential
• Manage cross-portfolio dependencies and stakeholder alignment
• Use data and metrics to inform decisions and continuously improve outcomes
• Manage, support, and evaluate engineers’ performance
• Hire new talent for the team and offer coaching and development opportunities
• Communicate and collaborate with other managers, stakeholders, and contractors
• Provide input in strategic technical decisions and solutions, when needed
• Provide technical guidance & support in all phases of SDLC
• Ensure delivery of high-quality products
• Identify production and non-production application issues
• Evaluate information and solve complex problems
• Understand complex systems and pay attention to details to avoid issues and provide recommendations for continuous improvement
• Be an advocate of security best practices, champion and support the importance of security within engineering.

Senior Engineering Manager

Financial Planning and Analysis

• Support the design, implementation, and ongoing operation of a formal data governance program, including policies, standards, and repeatable processes for managing data across its lifecycle.
• Establish and maintain governance routines (working sessions, decision forums, issue triage, and reporting) that drive adoption and measurable maturity improvements.
• Provide clear documentation of governance artifacts (policies, standards, guidance, and decision records) to support transparency and consistency.
• Help define and operationalize data ownership and stewardship roles, including responsibilities and escalation paths, so data is actively managed rather than passively maintained.
• Drive alignment on standard definitions (business terms, metrics, and core concepts) to reduce inconsistency across reporting and analytics.
• Partner with business and technical stakeholders to ensure governance standards are practical, adoptable, and aligned to business outcomes.
• Establish and monitor data quality expectations and metrics (e.g., completeness, accuracy, timeliness) and drive resolution of data issues through root-cause identification and remediation plans.
• Coordinate issue intake, prioritization, tracking, and closure, ensuring repeatable remediation and reduced recurrence over time.
• Provide regular reporting on data quality trends, policy adherence, and governance exceptions to stakeholders and leadership.
• Promote and support metadata practices (cataloging, documentation, and lineage) that improve discoverability, traceability, and consistent use of data assets.
• Partner with platform/tool owners to ensure the organization maintains a usable catalog of data assets and business definitions that can be found and understood by intended consumers.
• Work with Information Security, Privacy, Risk, and Compliance partners to ensure governance expectations align with enterprise policies for appropriate access, secure usage, and regulatory compliance.
• Help ensure governance includes practical controls and auditable processes for sensitive data handling, retention considerations, and policy compliance.

Manager, Data Governance – Enterprise Finance

• Develop and maintain a data strategy roadmap that aligns data initiatives with business goals, accounts for dependencies, and evolves through continuous iteration as needs change
• Partner with stakeholders to identify high‑value opportunities where improved data availability, consistency, or productization will accelerate decision‑making and reduce friction for teams
• Define success measures and track progress using meaningful metrics (e.g., adoption, usability, reliability, and business outcomes where applicable)
• Help define and communicate clear data product concepts , including intended consumers, usage patterns, and lifecycle expectations (e.g., documentation, reliability, discoverability, and interoperability)
• Translate business needs into actionable product requirements and collaborate with engineering/ architecture partners to shape feasible delivery plans
• Drive internal adoption by ensuring data products are understandable and usable for intended consumers (training, enablement materials, feedback loops)
• Serve as a connector between Finance stakeholders and technical teams to align on priorities, sequencing, and tradeoffs while maintaining clarity on scope and expected value
• Coordinate work across related functions (e.g., data governance, data engineering, analytics enablement) to reduce duplication and improve consistency in shared data assets and definitions
• Contribute to portfolio-level governance by supporting decision forums with clear options, risks, impacts, and recommended paths forward
• Partner with Data Governance and other control stakeholders to ensure data strategy and data products align with enterprise expectations for security, compliance, and appropriate use
• Incorporate pragmatic expectations for data quality, documentation, and stewardship so that products remain trusted and support repeatable decision processes

Manager, Data Strategy – Enterprise Finance

• Define and maintain a multi‑horizon strategy and roadmap for FP&A technology modernization, aligned to business priorities and measurable outcomes.
• Establish a clear “north star” for planning and forecasting experiences across Finance, focusing on improved agility, transparency into performance drivers, and better decision support.
• Drive investment tradeoffs and sequencing decisions across capabilities (planning, forecasting, scenario modeling, variance explanation, and performance measurement) to deliver value iteratively.
• Lead the buildout of planning and forecasting capabilities that connect financial results to operational and financial drivers and enable scenario‑based, forward‑looking insights.
• Establish standards and governance for planning constructs (e.g., drivers, assumptions, scenarios, and model usage) to support enterprise consistency while allowing fit‑for‑purpose flexibility.
• Partner with Finance stakeholders to identify and prioritize the most impactful drivers and KPIs—driver-based models focus on a smaller set of high‑leverage inputs to forecast broader financial outputs, improving speed and usability.
• Run centralized intake and prioritization for the FP&A modernization portfolio, translating requests into clear capability outcomes, sequencing, and measurable success criteria.
• Provide strong cross‑functional leadership across business and technical partners to deliver capabilities from discovery through launch, adoption, and continuous improvement.
• Ensure delivery plans incorporate risk management, dependencies, and readiness activities appropriate for Finance environments where planning outputs may inform material decisions.
• Partner with data/technology teams to ensure FP&A solutions are supported by reliable data pipelines, consistent definitions, and appropriate controls.
• Ensure solutions are scalable and reusable across segments, reducing proliferation of one‑off tools and spreadsheet-heavy processes over time.
• Drive adoption and sustained usage through stakeholder engagement, enablement plans, training, and feedback loops.
• Define and track outcomes such as forecast accuracy improvement, planning cycle‑time reduction, scenario agility, and user adoption, iterating based on results.

Director, FP&A Technology

Account Manager

• Provides proactive account management and development of strong relationships, specifically by supporting the Account Executive for existing customers within the Middle Market segment
• Identifies constituent-specific service issues, identifies solutions, and may lead resolution of issues working with other areas
• Provides constituents with Aetna policy, plan design, and benefit changes & network updates, including analysis of impact
• Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages
• May assist in constituent training on product and policy questions
• Develops and executes customer service strategy
• Manages all plan administration activities, including installation, plan setup, eligibility, billing and drafting by working proactively with support areas

Account Manager, Middle Market

• Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members
• Develops strategy to address issues to outcomes and opportunities to enhance member's overall wellness through integration
• Instructs programs and procedures in compliance with network management and clinical coverage policies

Case Manager, RN - Field

Client Services Representative

• Respond to member inquiries via phone, email, or chat with professionalism and empathy.
• Resolve member level issues related to pharmacy benefits, claims, eligibility, and other service needs.
• Escalate complex cases to senior support staff as needed.
• Document all member interactions accurately to ensure compliance and service quality.
• Identify recurring issues and share feedback with leadership for process improvement.
• Work closely with Client Support Supervisors and Account Managers.
• Engage in ongoing training to build skills in customer service, systems navigation, and healthcare knowledge.

Client Support Representative I

• Develops and implements sales strategies for TPA's, Public and Labor groups, or state/government programs
• Performs business development activities in assigned territory
• Manages complex negotiations and consults on challenging renewals
• Identifies clients' needs and utilizes product array to create solutions
• Collaborates with account management on assigned business

Senior Sales Executive

Customer Support

• Using lived experience associated with barriers experienced when navigating the mental health and substance use system of care and in achieving their own personalized recovery, Peer Recovery Support Specialists (PRSS) guide, coach, and mentor others who are seeking to achieve their individualized recovery goals
• Use personal experience of recovery to help the Aetna team understand best how to coordinate care for members
• Share coping strategies, wellness tools and other resources with care managers and coordinators
• Conduct visits with member to support them in their personalized recovery journey
• Regularly attend case rounds and assist the team with identifying members who might benefit from Peer Support Services
• Orient and educate the care management team as to how peer support services can help members in achieving member recovery goals
• Collaborate with healthcare professionals and providers on the principles of recovery

Peer Support Specialist – Field Based

Analyst

• Dedicate 50-75% of the day to engaging with members and coordinating their care
• Utilize all available resources to connect with and engage “hard-to-reach” members
• Partner with members to develop individualized care plans that encompass goals and interventions
• Maintain meticulous documentation of care management activities in the member’s electronic health record
• Work with the Interdisciplinary Care Team to address barriers to care
• Identify and connect members with health plan benefits and community resources
• Meet regulatory requirements within specified timelines
• Consults with the Care Manager RN for clinical knowledge and decision making
• Support team objectives and enhance operational efficiency

Care Management Specialist

Scrum Master

• Carry out and facilitate Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement.
• Ensure the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.
• Counsel scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• Interpret the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• Design and develop industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• Develop actionable insights from analytics and report on team productivity, velocity, and quality.
• Develop the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• Handle various responsibilities to facilitate the scrum process and support the scrum team.
• Implement sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• Instruct team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interface with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

Senior Manager, Scrum Master

Full-stack Engineer

• Create, develop, and deploy digital solutions and systems by leveraging advanced technical skills
• Design and develop functionality/application for given requirements
• Collaborate with other members of the development team and stakeholders
• Integrate various software components or systems
• Develop and implement detailed test cases, carry out code reviews and perform debugging
• Create and maintain technical documentation
• Participate in agile or other development methodologies

Senior Software Development Engineer

• Lead, mentor, and develop a team of engineers, fostering a collaborative and high-performance culture.
• Partner with senior leadership to define and execute the engineering strategy and ensuring alignment with overarching business objectives.
• Engage with key stakeholders—including business leaders, clients, and partners—to gather requirements, clarify expectations, and align priorities.
• Establish and enforces quality assurance processes to ensure the delivery of high-performing, reliable solutions.
• Work closely with cross-functional teams to ensure that project goals are aligned with business objectives and that all efforts are coordinated.
• Serve as the primary point of contact for stakeholders, providing regular updates on project status and addressing any issues that arise.
• Facilitate communication between technical teams and non-technical stakeholders to ensure alignment and understanding.
• Continuously evaluate and improve engineering processes and methodologies to enhance efficiency and productivity.
• Identify potential risks and challenges in projects and develop mitigation strategies to address them proactively.
• Manage a team of high performing engineers, provide mentorship, fostering professional growth, and ensuring team effectiveness.
• Contribute to solution design and architecture, collaborating with product teams, architects, and senior engineers.