Salary
💰 $60,300 - $132,600 per year
About the role
- Lead and manage the daily processes, including timeline development and project management, as it relates to responding to regulatory agencies and their contracted auditing organizations.
- Serve as intermediary between the BCO/auditors and the PBM Networks division business owners.
- Assist in the identification, prioritization, and completion of exam/audit deliverables.
- Improve CVS Health’s PBM Market Conduct Exam communications and process flow standards.
- Prepare preliminary responses to examiner inquiries, criticisms, or findings.
- Creating demonstratives and scenarios to assist auditor(s) with understanding compliance.
- Ensure strong and detailed record-keeping of all deliverables from business partners to examiners.
- Monitor the creation and delivery of any CVS Caremark corrective action plans due to exam findings.
- Perform other duties as assigned.
- Work on multiple examinations to meet regulatory deadlines
Requirements
- 5+ years professional work experience in Pharmacy Benefit Management Industry or healthcare industry
- Minimum 3 + years’ experience in Network Services operations in key functional areas specific to regulator exam questions
- Willing and able to travel to and work from the Scottsdale corporate office as required with minimal notice
- Excellent analytical, verbal, and writing communication skills
- Proven track record in meeting project milestones and deliverables
- Experience with engaging, motivating, and managing cross-functionally across teams
- Able to communicate effectively with all levels of management with timely escalation of any high-risk issues to senior management
- Proven ability to work independently and in collaboration with solid organizational skills