CVS Health

Case Management Analyst

CVS Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $21 - $41 per hour

Job Level

Junior

About the role

  • Field-based position with an office at home; requires travel to meet in person with members around Tarrant/Dallas and surrounding counties 25% of the time
  • Conduct ongoing transition planning starting when the member turns 15 years old
  • Assure that teens and young adult members receive early and comprehensive transition planning to help prepare them for service and benefit changes that will occur following their 21st birthday
  • Use a team approach with the member, others in the member’s network, and the member’s service coordinator
  • Counsel and educate members and others in the member’s support network about considerations and resources for transitioning out of STAR Kids
  • Create a continuity of care plan specific to the member and member’s needs to ensure a successful transition to adult care
  • Consult with supervisor and others in overcoming barriers in meeting goals and objectives
  • Present cases at case conferences
  • Utilize interviewing skills to ensure maximum member engagement based on key questions and conversation

Requirements

  • Must be willing and able to travel 25% in Tarrant/Dallas and surrounding counties. Reliable transportation required. Mileage is reimbursed per our company expense reimbursement policy.
  • 1 year of Service Coordinator experience required.
  • Crisis intervention skills (preferred)
  • Managed care/utilization review experience (preferred)
  • Case management and discharge planning experience (preferred)
  • Pediatric to adult care planning experience (preferred)
  • StarKids Experience (preferred)
  • Minimum of a Bachelor's degree in Behavioral/Mental Health or related field
  • Anticipated Weekly Hours 40; Hours Monday-Friday 8am-5pm
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