CVS Health

Senior Manager, Healthcare Digital Product

CVS Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Colorado, Florida

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Salary

💰 $118,450 - $284,280 per year

Job Level

Senior

About the role

  • At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
  • As a Senior Manager at CVS Health, you will play a crucial role in building and delivering high-quality software that enhances customer experiences.
  • Customer Commitment implementation programs is overly complex that spans across almost all the Aetna Technology domains/applications.
  • Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT).
  • Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates.
  • Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution.
  • Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances.
  • Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues.
  • Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio.
  • Proactively identifies additional cost-savings to reduce overall project expenses.
  • Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and Infrastructure.
  • Provide insights into Current State of Technical capabilities.
  • Leverage strong technical skills to develop and manage multiple concurrent, time-bound implementations.
  • Work collaboratively with cross functional domain/technical teams.
  • Innovative mindset with strong conviction for Technology Excellence.
  • Keep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of Business.
  • Strong Client Interfacing, Stakeholder Management and High Impact Communication skills
  • Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs.
  • Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained.
  • Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team.
  • As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating with cross-functional teams in a dynamic and agile environment.

Requirements

  • 8+ years of experience with large customer implementation collaborating with various stakeholders in maturing a Product Concept from its initial stages, providing directional guidance, advising on technical capabilities, collaborating on roadmap followed by design and implementation.
  • 6+ years of experience in collaborating with external Vendors that support various Programs (e.g., Maternity, Chronic Conditions, Clinical engagement etc.) for Commercial Plan Sponsors.
  • 5+ years of experience in working with Engineering, and Cross functional team to solve complex business and/or technical problems.
  • 5+ years of agile methodologies experience.
  • 5+ years of experience with managing Payors needs and support.
  • 4+ years of experience independently managing deliverables.
  • 3+ years of experience in effort estimation.
  • Comfortable independently leading and completing tasks.
  • Prior experience in dealing with a wide variety of stakeholders across the spectrum.
  • Effective written and verbal communication skills within and across teams.
  • Experience with complex systems and solving challenging analytical problems.
  • Previous experience in delivering new Commercial Medical Product Concepts within tight budgets and challenging timelines.