SS&C Technologies

Senior Delivery Manager – Digital

SS&C Technologies

full-time

Posted on:

Origin:  • 🇦🇺 Australia

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Job Level

Senior

About the role

  • Lead and empower a cross-functional team including product owners, business analysts, developers, and QA to deliver digital technologies across TA, Superannuation, Wealth industries.
  • Manage and nurture client and key stakeholder relationships across global locations and time zones.
  • Oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements.
  • Lead end-to-end delivery of digital products, ensuring alignment with business objectives and governance standards.
  • Develop and refine repeatable processes to enhance efficiency and scalability.
  • Optimize delivery frameworks to support continuous delivery and Agile best practices.
  • Engage and align internal, external, and third-party stakeholders to define scope, objectives, and governance.
  • Oversee Scrum teams and enforce testing strategies, production acceptance criteria, and quality gates.
  • Identify and manage dependencies, risks, issues, and quality assurance; escalate as necessary.
  • Drive Agile adoption and integrate Project Management practices for iterative development.
  • Review and incorporate lessons learned; conduct Post-Implementation Reviews.
  • Manage financial oversight including accurate budget control and expenditure tracking.
  • Chair and document meetings, facilitate discussions, and drive consensus.
  • Maintain compliance with internal frameworks, governance policies, and regulatory requirements.
  • Support, motivate, and lead cross-functional teams, fostering collaboration and accountability.
  • Ensure documentation is up-to-date, version-controlled, and audit-ready.

Requirements

  • 5+ years of project delivery experience in Digital Transformation, Wealth Management, Transfer Agency, or Investments.
  • Strong change management skills, driving transformation and stakeholder engagement.
  • Client-focused mindset, fostering collaboration across teams.
  • Excellent communication skills, articulate and persuasive.
  • Highly motivated, proactive, with strong problem-solving abilities.
  • Expertise in financial controls, budget management, risk, and issue resolution.
  • Proficiency in structured project management methodologies and Atlassian tools.
  • Calm and assertive under pressure, ensuring effective decision-making.
  • Strong leadership and stakeholder management, influencing at senior levels.
  • Agile Project Management certification (desirable).
  • Experience in financial services change environments and Transfer Agency operations (desirable).
  • Proven ability to mentor and guide project managers.