CVS Health

Health Coach Consultant

CVS Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $54,095 - $116,760 per year

Job Level

Mid-LevelSenior

About the role

  • Utilize assessment, planning, implementation and evaluation to engage, educate and influence member health decisions
  • Provide telephone-based information and decision support via the 24-Hour Nurse Line
  • Facilitate effective health care decision-making and appropriate use of health care resources
  • Improve quality of care and member satisfaction with their health care plan
  • Provide up-to-date health information, clarify options, and make referrals to health and wellness programs
  • Promote healthy lifestyles to lower personal health risks and prevent illness
  • Assist members to actively participate with their providers in health care decision-making
  • Schedule: 8-hour shifts, start between 4:00PM-12:30AM EST; every other weekend and 4 holidays/year

Requirements

  • Active unrestricted RN compact state licensure (must reside in a Nurse Compact State)
  • RN licensure in the state of office location
  • 3+ years of clinical experience (Disease Management, Emergency Room, Critical Care, Medical/Surgical, Oncology)
  • 1 year proficiency in Microsoft Office Suite (Outlook and Word)
  • Proficient keyboarding skills
  • Telephone experience in nursing (telephone triage, ER, and/or urgent care)
  • Self-motivated; strong communication skills
  • Willingness to work every other weekend and 4 holidays per year
  • Able to complete 6 weeks Mon-Fri orientation on a variable daytime schedule
  • Hours start between 4:00PM-12:30AM EST; 8-hour shifts