Computershare UK

Customer Success Specialist

Computershare UK

full-time

Posted on:

Origin:  • 🇺🇸 United States • Kentucky

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Job Level

Mid-LevelSenior

About the role

  • Location and hybrid arrangement in Louisville, KY with training schedule 10:00am to 6:30pm ET
  • Seasonal role running from 6th October through April 2026 with potential for permanent positions
  • Global leader in financial administration delivering customer service to shareholders
  • Deliver high quality, empathetic and exceptional service; solve inquiries with interpersonal and problem-solving skills
  • Routine account updates to complex and time-sensitive transactions; supported by technology
  • Strong verbal communication, ability to build trust, accuracy and detail

Requirements

  • Empathetic and ready to help, especially in challenging situations
  • A clear and confident communicator who stays calm under pressure
  • Skilled at handling a wide range of calls from routine inquiries to sensitive conversations
  • You’re a quick thinker who solves problems carefully and effectively
  • A great multitasker who thrives in fast-paced environments
  • Comfortable using technology to support customer needs
  • A team player who always looks for ways to make things better for customers
  • Positive and supportive, happy to share knowledge and help others succeed