Senior Employee Relations Manager
Thermo Fisher Scientific
Network Relations Manager
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $60,300 - $132,600 per year
Job Level
Mid-LevelSenior
About the role
- Acts as the primary resource for assigned profile of larger and more complex providers to establish, oversee, and maintain provider risk management and positive relationships.
- Drives the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets.
- Collaborates cross-functionally to ensure resolution of escalated issues or projects for assigned provider systems.
- Educates internal and external parties as needed to ensure compliance with contract policies and parameters.
- Meets with key providers periodically to ensure service levels are meeting expectations.
- Manages the development of agenda, validates materials, and facilitates external provider meetings.
- May collaborate cross functionally on the implementation of large provider systems.
Requirements
- 4+ years' experience in business segment specific environment servicing or managing non-standard relationships with providers with exposure to benefit plan design and/or contract interpretation.
- 3-5 years' experience with business segment specific policy, benefits, plan design and language.
- Working knowledge of business segment specific codes, products, and terminology.
- Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills with proven ability to influence and collaborate with providers and partners at all levels.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
provider risk managementbenefit plan designcontract interpretationpolicy managementproblem resolutioncritical thinking
Soft skills
communicationinterpersonal skillscollaborationinfluencefacilitation
