Epic Beacon Analyst
Applied Nutrition
SOP Analyst
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $49 per hour
Job Level
Mid-LevelSenior
About the role
- Writing, reviewing, and updating SOPs to provide clear, step-by-step guidance on daily operations and complex processes.
- Analyzing existing procedures to identify areas for improvement or standardization.
- Creating standardized documents for organizational use, including SOP templates and checklists.
- Conducting interviews and process observations to capture tacit knowledge and undocumented steps.
- Coordinating with departments such as Quality Assurance, Regulatory Affairs, and Human Resources for SOP approvals.
- Maintaining audit trails and version histories to ensure all SOPs are properly documented and updated.
- Responding to audit requests by providing necessary documentation for internal or external regulators.
- Creating supplementary documentation like FAQs, flowcharts, visuals, or reference guides.
- Participating in process improvement projects and contributing expertise in workflow mapping and documentation.
- Training users on SOP access, interpretation, and compliance obligations.
- Monitoring user adherence and gathering metrics on SOP effectiveness.
Requirements
- 3-5 years of progressive experience in clinical operations, with a focus on developing standard operating procedures (SOPs).
- Familiarity with medical terminology, healthcare policy, and governance is essential.
- Understanding of the Centers for Medicare & Medicaid Services (CMS) or other regulatory bodies is a significant asset.
- Exceptional organizational, communication, and time-management skills are critical.
- High-level proficiency in productivity software such as Microsoft Office Suite (Word, Excel, PowerPoint) and other document management systems is necessary.
- Dedication to fostering diversity, equity, inclusion, and a culture of continuous improvement.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
standard operating procedures (SOPs)workflow mappingprocess improvementdocument managementaudit documentationmetrics gathering
Soft skills
organizational skillscommunication skillstime-management skillsinterpersonal skillstraining skills
