Supports the mission of JMC by configuring and supporting clinical applications within the Epic electronic health record (EHR) software.
Consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows.
Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure.
Participates in planning, implementation and go-live activities for the assigned application.
Gathers specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests.
Maintains a positive attitude, welcomes and incorporates feedback, and demonstrates great teamwork.
Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels.
Performs workflow analysis and design with input and guidance from key operational leadership.
Provides support to departments/end users during system upgrade and optimization activities.
Participates in discussions related to the development of training content for users.
Performs other duties as assigned.
Requirements
Preferred but not required certification in Epic Beacon Oncology
Prior analyst experience working with an Oncology system
Work history/knowledge of oncology operations and workflows, including dispensing and clinical monitoring
Strong knowledge of integration points within oncology, including scheduling, lab, radiology, billing and inpatient
Preferred knowlede of oncology practice
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
Clinical knowledge of how various oncology medications should be ordered
Prior experience with the Epic Beacon Oncology system a plus.
Benefits
Health insurance
Retirement plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic electronic health record (EHR)Inpatient Applications configurationworkflow analysisclinical application supportbuild and configurationintegration pointsOncology system knowledgeclinical monitoringdispensing processestraining content development