LPL Financial

Senior Analyst, Client Experience

LPL Financial

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey • 🇺🇸 United States

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Salary

💰 $70,013 - $116,688 per year

Job Level

Senior

About the role

  • Support design and implementation of a consistent end investor experience
  • Partner with VP and AVPs on strategic initiatives
  • Design and execute marketing, client resources, and engaging communication tactics
  • Maintain key tech resources to support execution of segmented client strategies
  • Conduct research to find out more about customer behavior and preferences
  • Develop and execute measurement tools on a weekly basis
  • Manage projects that will deliver improvements to investor or advisor experience

Requirements

  • Bachelor’s degree, or additional experience in lieu of education
  • 4+ years' professional experience
  • 2+ years' experience working on client experience & marketing design
  • Minimum 1 year of financial services industry experience
  • High proficiency with the Microsoft Office product suite: Excel – advanced, PowerPoint – advanced
  • Experience with Salesforce as a CRM and its reporting capabilities
Benefits
  • 401K matching
  • health benefits
  • employee stock options
  • paid time off
  • volunteer time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing designclient experiencemeasurement toolscustomer behavior research
Soft skills
communicationproject managementstrategic initiative collaboration
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