Analyst

• The Epic Beacon Analyst supports the mission of JMC by configuring and supporting clinical applications within the Epic electronic health record (EHR) software.
• This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient’s providers and clinics.
• Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure.
• Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risks/issues and requests.
• Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates.
• Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner.

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