Custom Truck One Source

Product Manager

• Provides operations focused support to the Pulling and Tensioning Segment in an organized, professional manner.
• Strive to become an expert on the products in your segment and explore and introduce new opportunities as they arise.
• Continually expanding education and knowledge on the equipment segment. Attend factory training, seminars, etc.
• Initiates contact of staff, and existing and potential customers, identifying their needs.
• Maintain Pulling and Stringing Products rental unit spreadsheet.
• Develop and implement a marketing strategy focused on Fiber Optic Blowers & Underground pullers use in the Data Center market.
• Upload all files into Docuware/Salesforce in a timely manner.
• Create files, monitors, updates equipment inventory location.
• Develop Fiber Optic equipment spec sheets, check in & check out sheets.
• Reconciles credit card statements and reports monthly.
• Create expense reports as needed.
• Assist with service/warranty repair paperwork as needed.
• Assists with recall information when needed.
• Assists in unit orders as needed.
• Tracks unit orders/deliveries nationally.
• Computer and software proficiency and can quickly adapt to new systems.
• Follows verbal and written communications and communicates effectively with public, customers, and co-workers in a professional and courteous manner both orally and in writing.
• Works in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to interface well with all customers, and all departments of the Company and to represent the department in a highly professional manner.
• Responsive to management requests and manages time efficiently.
• Responsible for setting up and maintaining an organized file system.
• Able to work with minimum supervision, capable of self-checking work.
• Ability to learn.

Associate Product Manager

• Provides operations focused support to the Pulling and Tensioning Segment in an organized, professional manner.
• Strive to become an expert on the products in your segment and explore and introduce new opportunities as they arise.
• Continually expanding education and knowledge on the equipment segment.
• Attend factory training, seminars, etc.
• Initiates contact of staff, and existing and potential customers, identifying their needs.
• Maintain Pulling and Stringing Products rental unit spreadsheet.
• Develop and implement a marketing strategy focused on Fiber Optic Blowers & Underground pullers use in the Data Center market.
• Upload all files into Docuware/Salesforce in a timely manner.
• Create files, monitors, updates equipment inventory location.
• Develop Fiber Optic equipment spec sheets, check in & check out sheets.
• Reconciles credit card statements and reports monthly.
• Create expense reports as needed.
• Assist with service/warranty repair paperwork as needed.
• Assists with recall information when needed.
• Assists in unit orders as needed.
• Tracks unit orders/deliveries nationally.
• Computer and software proficiency and can quickly adapt to new systems.
• Follows verbal and written communications and communicates effectively with public, customers, and co-workers in a professional and courteous manner both orally and in writing.
• Works in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to interface well with all customers, and all departments of the Company and to represent the department in a highly professional manner.
• Responsive to management requests and manages time efficiently.
• Responsible for setting up and maintaining an organized file system.
• Able to work with minimum supervision, capable of self-checking work.
• Ability to learn.

QA Engineer

• Develop, implement, and maintain quality management systems and compliance programs that ensure organizational adherence to regulatory requirements, industry standards, customer expectations, and company policies.
• Lead continuous improvement initiatives, oversee audits and inspections, manage corrective and preventive actions, and promote a culture of quality and compliance throughout the organization.
• Effectively lead, influence, and manage quality and compliance initiatives in both remote and on-site environments.
• Monitor and evaluate operational processes to ensure consistent quality performance.
• Establish key quality metrics and reporting mechanisms.
• Lead root cause analysis investigations and implement corrective and preventive actions (CAPA).
• Drive continuous improvement initiatives to enhance product, service, and process quality.
• Plan, coordinate, and conduct internal quality and compliance audits.
• Prepare for and support external audits, customer audits, and regulatory inspections.
• Track audit findings and ensure timely resolution of corrective actions.
• Develop and deliver quality and compliance training programs.
• Prepare regular reports on quality performance, compliance status, audit results, and improvement initiatives.

Quality Assurance Manager

• Develop, implement, and maintain quality management systems and compliance programs
• Lead continuous improvement initiatives
• Oversee audits and inspections
• Manage corrective and preventive actions
• Promote a culture of quality and compliance

Purchaser

• Assist managers, technicians, and customers in identifying required parts and accessories by researching heavy- and light-duty trucks, truck bodies, and aerial equipment.
• Quote, order, and stock parts to support service repair orders and retail sales while meeting cost, quality, and delivery objectives.
• Professionally handle parts inquiries and sales via phone, email, walk-in traffic, and remote communication channels.
• Provide remote parts support to other facilities through email, phone calls, Microsoft Teams, and text messages, including interbranch requests and parts research.
• Maintain detailed knowledge of parts associated with assigned product lines and remain current on new products and updates.
• Determine part availability, pricing, and delivery timelines; proactively communicate delays or backorders.
• Create and maintain accurate parts numbers, supplier records, and the parts master file.
• Research, evaluate, and build relationships with OEM and aftermarket suppliers based on price, quality, availability, service, and reliability.
• Verify correct parts application to each repair order and ensure proper documentation.
• Create customer orders and purchase orders as required.
• Monitor incoming parts and follow up on backordered or delayed items to meet repair and customer commitments.
• Assist with physical inventory counts and year-end inventory activities.
• Support sales, margin, and profitability objectives through accurate quoting and efficient purchasing decisions.

Parts Purchaser

Human Resources

• Serves as the senior HR practitioner and operational leader for approximately 1,200 employees across the Kansas City corporate and Sedalia, MO locations.
• Owns the day-to-day execution and strategic delivery of human resources across the full employee lifecycle.
• Manages complex investigations, employee relations matters, and compliance.
• Provides direct supervision and professional development for five direct reports at the Kansas City location.
• Partners with site leadership to align HR support with business priorities and workforce planning.

Associate Product Manager

Associate Product Manager

Quality Assurance Manager

Quality Assurance Manager

Parts Purchaser

Parts Purchaser

Human Resources Manager