Cuso International

Manager, Public Engagement – Alumni

Cuso International

full-time

Posted on:

Location Type: Hybrid

Location: OttawaCanada

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Salary

💰 CA$74,909 - CA$93,636 per year

Job Level

About the role

  • Reporting to the Director of Engagement, the Manager, Public Engagement & Alumni plays a key leadership role in enhancing the visibility and awareness of Cuso International’s mission and impact
  • Develop and execute public engagement strategies that mobilize Canadians, inspire support for international cooperation, and nurture Cuso International’s global community of alumni, partners, and donors
  • Oversee public engagement outcomes under Cuso’s monitoring, evaluation, accountability, and learning (MEAL) framework
  • Contribute to organizational strategy and planning alongside the Director of Engagement and Engagement Managers
  • Contribute to the strategic building of the Cuso’s alumni network as advocates, donors, and ambassadors
  • Supervise, mentor, and support the Public Engagement Administrator/Researcher and Data & Alumni Specialist
  • Develop and execute a public engagement strategy, including virtual and in-person events
  • Represent Cuso at sector events, forums, and conferences, and secure strategic speaking opportunities for organizational leaders
  • Collaborate with the Communications and Marketing team to champion a culture of storytelling and philanthropy across the organization
  • Contribute to the development of a national alumni engagement strategy that positions alumni as vital ambassadors, advocates, and supporters of Cuso

Requirements

  • University degree in communications, international development, public relations, or related discipline
  • Minimum 7 years’ experience in public engagement, marketing, or communications, including at least 2 years of team management experience
  • Proven ability to supervise, coach, and inspire direct reports, supporting their growth and success
  • Demonstrated success in developing and executing public engagement initiatives, including virtual and in-person events
  • Strong understanding of alumni engagement strategies and experience building community networks
  • Excellent writing, editing, and storytelling skills with the ability to adapt messages for diverse audiences
  • Strong project management skills with a proven ability to manage multiple priorities under tight deadlines
  • Experience with Results-Based Management (RBM), outcome mapping, or similar frameworks
  • Excellent facilitation, stakeholder consultation, and partnership-building skills
  • Significant knowledge of public engagement MEAL frameworks and experience reporting to funders such as GAC
  • Tech-savvy, with strong knowledge of digital engagement and CRM systems (Raiser’s Edge preferred)
  • Proven commitment to gender equality, inclusion, and anti-oppression principles
  • Cross-cultural interpersonal skills, including the ability to negotiate and sustain relationships with a range of stakeholders
  • Fluency in English and one of French or Spanish
  • Ability to travel within Canada and internationally
Benefits
  • Comprehensive employee benefits package
  • Insurance
  • Generous days of paid time off, including vacation, personal days, and sick days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
public engagementmarketingcommunicationsproject managementResults-Based Management (RBM)outcome mappingalumni engagement strategiesevent planningstorytellingwriting
Soft Skills
leadershipteam managementcoachingfacilitationstakeholder consultationpartnership-buildingcross-cultural interpersonal skillsnegotiationadaptabilitycommitment to inclusion