Payments Manager
Curri
full-time
Posted on:
Location Type: Hybrid
Location: Ventura • California • United States
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About the role
- Improve driver payment terms across carriers and gig drivers.
- Own carrier billing operations, including invoice generation, dispute investigation, resolution, and documentation.
- Support gig driver payouts through account cleanup, issue resolution, and escalation management.
- Conduct proactive Stripe profile audits to resolve gaps and prevent recurring payment failures.
- Own 1099 compliance, outreach, and profile completeness management.
- Develop carrier financial coaching initiatives to support sustainable growth and capacity expansion.
- Design scalable, repeatable payment workflows leveraging automation, AI, and BPO partnerships.
Requirements
- High autonomy with strong operational ownership and accountability.
- Comfort working with complex financial data, ambiguity, and evolving requirements.
- Strong judgment in dispute resolution and exception handling.
- Ability to design scalable processes, not just execute tasks.
- Clear communication skills across finance, support, supply, and technology teams.
Benefits
- Ownership of one of Curri’s most mission-critical operational functions.
- Opportunity to materially improve driver trust, retention, and company cash flow.
- High-impact role with significant autonomy and visibility.
- Hybrid work environment with two days per week in our Ventura office.
- Competitive compensation and benefits including health, dental, vision, 401K, and equity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
invoice generationdispute investigationpayment workflowsfinancial coaching1099 complianceaccount cleanupissue resolutionescalation managementautomationAI
Soft Skills
operational ownershipaccountabilityjudgmentdispute resolutionexception handlingprocess designclear communicationadaptabilityproblem-solvingcollaboration