Current Lighting

Business Analyst

• Responsible for in-depth business process flows and requirements with an expectation that requirements are detailed enough to allow a developer to begin work.
• Help align the ongoing Salesforce.com roadmap to support Current’s strategic initiatives.
• Facilitate project prioritization meetings with business leaders and gain consensus on the project roadmap
• Serve as the subject matter expert on Salesforce.com initiatives in relation to the daily user experience.
• Provide mentoring and guidance to other team members as they fulfill real-time feature requests.
• Collaborate with IT Teams to troubleshooting issues and prioritize helpdesk tickets if needed
• Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing improvement initiatives
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Ensure that the business and technical ROI on large scale projects is defined and included in the project status reports
• Work with the technical teams on release planning for production and also on the coordination and planning, and refresh of lower environments
• Develop test plans and lead testing cycles (both QA and UAT)
• Analyze and implement Salesforce release features in accordance with the yearly cycle
• Maintain annual reviews of overall systems, health, security, and technical debt

Salesforce Service Cloud Business Analyst

Salesforce Analyst

• Responsible for in-depth business process flows and requirements with an expectation that requirements are detailed enough to allow a developer to begin work
• Help align the ongoing Salesforce.com roadmap to support Current&rsquo;s strategic initiatives
• Facilitate project prioritization meetings with business leaders and gain consensus on the project roadmap
• Serve as the subject matter expert on Salesforce.com initiatives in relation to the daily user experience
• Provide mentoring and guidance to other team members as they fulfill real-time feature requests
• Collaborate with IT Teams to troubleshooting issues and prioritize help desk tickets if needed
• Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing improvement initiatives
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Ensure that the business and technical ROI on large scale projects is defined and included in the project status reports
• Work with the technical teams on release planning for production and also on the coordination and planning, and refresh of lower environments
• Develop test plans and lead testing cycles (both QA and UAT)
• Drive and support continued education and technical certification obtainment for the Business Systems team
• Analyze and implement Salesforce release features in accordance with the yearly cycle

Salesforce Service Cloud Business Analyst

Salesforce Business Analyst