Customer Service Professional III

Current Lighting

Customer Service Project & Sales Enablement Specialist handling sales enablement, training, and reporting initiatives for the Customer Service organization. Responsible for delivering exceptional customer support and operational excellence.

Posted 7/10/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesJunior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and maintain Customer Service CS1 and OEWB reports
Analyze reporting data to identify trends and opportunities for improvement.
Partner with business leaders to support the long-term migration of reporting and analytics into Power BI.
Provide insights and recommendations to improve operational performance.
Support large-scale projects valued at $250,000 or greater.
Provide 'white glove' service to customers and internal stakeholders from the presale process through order dating.
Coordinate cross-functional activities to ensure successful project execution and customer satisfaction.
Serve as a key point of contact for project-related communications and escalations.
Develop and deliver training programs for Customer Service team members.
Lead onboarding and training initiatives for new hires.
Create and maintain training materials, presentations, and process documentation.
Facilitate classroom and virtual training sessions for employees at various experience levels.
Provide specialized customer service support for Daintree Commercial & Industrial (C&I) customers.
Assist with issue resolution, process improvements, and customer communications.
Collaborate with internal teams to ensure customer requirements are met.

Requirements

What you’ll need

Minimum of one (1) year in current position.
Consistently meets or exceeds performance expectations, as demonstrated through performance reviews.
Strong project management and organizational skills.
Comfortable with public speaking and presenting to groups.
Proficient in Microsoft Excel and PowerPoint.
Strong written and verbal communication skills.
Ability to manage multiple priorities and work effectively across departments.
Customer service, sales support, or project coordination experience.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Current Lighting Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2022 🔧 Hardware ⚡ Energy Hardware
Energy
Architecture Current Lighting is a leading provider of LED commercial lighting and intelligent controls, dedicated to enhancing lighting quality, reinforcing safety, improving productivity, and saving energy. With a broad portfolio of solutions, Current Lighting caters to various industries, ensuring their offerings meet the specifications and aesthetic preferences of architects and designers who aim to create functional and visually appealing spaces. The company emphasizes energy efficiency, cost savings, and reliable product availability, positioning itself as a trusted partner for businesses seeking to transform their environments with advanced lighting technologies. Customer Service Professional III Job not on LinkedIn 🔥 3 hours ago 🏢 Greenville – Onsite 💵 $50k - $55k / year ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage and maintain Customer Service CS1 and OEWB reports
Analyze reporting data to identify trends and opportunities for improvement.
Partner with business leaders to support the long-term migration of reporting and analytics into Power BI.
Provide insights and recommendations to improve operational performance.
Support large-scale projects valued at $250,000 or greater.
Provide 'white glove' service to customers and internal stakeholders from the presale process through order dating.
Coordinate cross-functional activities to ensure successful project execution and customer satisfaction.
Serve as a key point of contact for project-related communications and escalations.
Develop and deliver training programs for Customer Service team members.
Lead onboarding and training initiatives for new hires.
Create and maintain training materials, presentations, and process documentation.
Facilitate classroom and virtual training sessions for employees at various experience levels.
Provide specialized customer service support for Daintree Commercial & Industrial (C&I) customers.
Assist with issue resolution, process improvements, and customer communications.
Collaborate with internal teams to ensure customer requirements are met. 🎯 Requirements
Minimum of one (1) year in current position.
Consistently meets or exceeds performance expectations, as demonstrated through performance reviews.
Strong project management and organizational skills.
Comfortable with public speaking and presenting to groups.
Proficient in Microsoft Excel and PowerPoint.
Strong written and verbal communication skills.
Ability to manage multiple priorities and work effectively across departments.
Customer service, sales support, or project coordination experience. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Data ReportingProcess ImprovementProject CoordinationTraining FacilitationOperational Performance Analysis

Soft Skills

Public SpeakingWritten CommunicationOrganizational SkillsCross-Functional CollaborationCustomer Relationship Management