CtrlChain

Account Manager

• Lead full-cycle SaaS sales for key and enterprise customers
• Manage complex sales processes with multiple stakeholders
• Run discovery and tailored demos
• Develop value-based proposals and close strategic SaaS deals
• Consistently meet or exceed commercial targets
• Own acquisition and commercial growth of key accounts
• Identify and close upsell and expansion opportunities
• Act as a trusted commercial advisor for customers
• Collaborate with Sales on strategic opportunities and joint customer meetings
• Coordinate internal teams to support complex deals
• Feed customer and market insights into Product and Go-to-Market strategy
• Maintain accurate forecasting, pipeline, and CRM data
• Contribute to SaaS sales strategy and process improvement

Key Account Manager – SaaS

• Generate pipeline through outbound prospecting and inbound lead qualification
• Run discovery sessions to understand customer challenges and business goals
• Deliver compelling, tailored demos of the CtrlChain platform
• Build value-driven proposals based on ROI, efficiency gains, and operational impact
• Negotiate and close SaaS deals
• Consistently meet or exceed commercial targets
• Manage a commercial SaaS customer portfolio
• Identify and close upsell and cross-sell opportunities
• Stay engaged with customers to identify key commercial moments
• Collaborate closely with Sales and join customer/prospect meetings
• Work with onboarding/implementation colleagues to ensure a smooth handover after close
• Share market and customer insights with Product and Marketing
• Maintain accurate pipeline, forecasts, and activity reporting in CRM