Support Engineer

• Prepares the autopheresis machine for the pheresis process
• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process
• Disconnects the donor when the process is complete
• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events
• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor
• Alerts Group Leader or Supervisor of donor flow issues
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)
• Understands the policies and procedures associated with hyper immune programs at the center if applicable
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
• Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures and promotes safety in all actions
• Maintains confidentiality of all personnel, donor and center information
• May be cross-trained in other areas to meet the needs of the business
• Perform job-related duties as assigned

Donor Support Technician

• Responsible for preparing the donor, donor area and equipment for the pheresis processors
• Prepares the autopheresis machine for the pheresis process
• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process
• Disconnect the donor when the process is complete
• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff
• Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events
• Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor
• Alerts Group Leader or Supervisor of donor flow issues
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)
• Understand the policies and procedures associated with hyper immune programs at the center if applicable
• Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
• Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
• Promotes safety in all actions
• Maintain confidentiality of all personnel, donor and center information
• May be cross-trained in other areas to meet the needs of the business
• Bilingual skills may be required, at the discretion of the organization
• Perform job-related duties as assigned
• Reports to the Assistant Center Manager

Donor Support Technician, Customer Service

Sales

• You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts.
• This is a field-based remote position in the assigned territory.
• Build a multi-specialty group of important accounts within several customer segments.
• Contact potential customers and negotiate product formulary acceptance Obtain contract commitments for CSL Seqirus products.
• Deliver flu portfolio product sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs.
• Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values.
• Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization.
• Contract and create opportunity for sales growth in designated segments.
• Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing.
• Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business.
• Conduct some overnight travel.
• Develop and implement plan to achieve CSL Seqirus brand goals and identify new opportunities with important accounts.
• Analyze accounts' near-term and longer-term goals to promote sales and lead the implementation of company products and services in consideration of provider goals.
• Organize meetings with our customers to review product information and treatment protocols.
• Retain long-term relationships with established customers to ensure customer agreement and create a foundation for new business.
• Develop customer routing, strategic key account business plan, daily pre-call plan for customer engagement.
• Represent the Seqirus Customer Experience vision internally and externally; Act as the voice of the customer with team members to build knowledge on customer challenges; Develop business solutions at customers that help to enhance partnership within Seqirus primary channels.

Vaccine Sales Specialist / Senior Vaccine Sales Specialist

• You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts.
• This is a field-based remote position in the assigned territory.
• Build a multi-specialty group of important accounts within several customer segments.
• Contact potential customers and negotiate product formulary acceptance
• Obtain contract commitments for CSL Seqirus products.
• Deliver flu portfolio product sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs
• Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values
• Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization
• Contract and create opportunity for sales growth in designated segments.
• Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing.
• Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business.
• Conduct some overnight travel.
• Develop and implement plan to achieve CSL Seqirus brand goals and identify new opportunities with important accounts.
• Analyze accounts' near-term and longer-term goals to promote sales and lead the implementation of company products and services in consideration of provider goals.
• Organize meetings with our customers to review product information and treatment protocols.
• Retain long-term relationships with established customers to ensure customer agreement and create a foundation for new business.
• Develop customer routing, strategic key account business plan, daily pre-call plan for customer engagement.
• Represent the Seqirus Customer Experience vision internally and externally; Act as the voice of the customer with team members to build knowledge on customer challenges; Develop business solutions at customers that help to enhance partnership within Seqirus primary channels.

• Customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts.
• Field-based remote position in assigned territory; report to Regional Sales Manager.
• Build multi-specialty group of important accounts and contact potential customers to negotiate product formulary acceptance.
• Obtain contract commitments and deliver flu portfolio product sales in Pediatrics, IDN, FQHCs, and independent/corporate HCPs.
• Develop value-added programs aligned to customer needs and prioritize accounts with Regional Sales Manager and Account Managers.
• Contract and create opportunities for sales growth; conduct routine collaborative meetings and cultivate relationships across Sales, Medical Affairs, Marketing, and Customer Service.
• Develop and implement plans to achieve brand goals, analyze account goals, organize customer meetings, and retain long-term relationships.
• Create customer routing, strategic key account business plans, daily pre-call plans, and represent the Seqirus Customer Experience vision.

Director

We are seeking a leader to guide our transformation from a traditional organization based on large scale project delivery to a more agile organization.
This leader is accountable for aligning this transformation with business value and delivering on our phased progression.
Responsibilities include evolving our small, but talented, agile center of excellence, establishing guidance and tools for consistency of implementation, and sharing measures of progress.
Collaborates closely with leaders of process excellence, experience design, and product and platform teams, providing lift to our broader operating model transformation.
Grow the practice to gain broader value and support project-based initiatives with expertise during transition.
Valued experiences include driving a consistent agile framework across a diverse set of teams, change management, and the reengineering of work as part of an organizational system.
Measures of performance are focused on business outcomes, including productivity of our workers and capacity of the organization.
Report directly to the Head of I&T Demand Portfolio and serve as part of the I&T Operating Model Team.
Key Responsibilities: Strategic Leadership • Define, lead, and execute the organization’s Agile transformation roadmap across I&T and cross-functional teams.
Align Agile principles and practices with business goals to ensure sustainable delivery of value to customers.
Partner with executive leadership to drive Agile adoption and advocate for cultural change at all levels.
Introduce industry standard approaches to scaling Agile across large programs and products.
Inform the evolution of portfolio management to adopt lean portfolio management and product management approaches.
Evolve the Agile COE in a pragmatic way with a focus on enabling speed to value across portfolio investments and product teams.
Framework Implementation • Lead the adoption and scaling of Agile frameworks such as SAFe, LeSS, Scrum@Scale, or Kanban to optimize delivery processes.
Oversee the training, coaching, and mentoring of teams, Scrum Masters, Product Owners, and leadership to embed Agile mindsets and practices.
Foster an environment of continuous learning and improvement in Agile practices and processes, ensuring that teams mature in their Agile journey.
Change Management • Serve as a change agent for Agile and Agile principles, promoting transparency, collaboration, and accountability.
Identify and resolve challenges, dependencies, and risks that could impact the Agile evolution.
Develop metrics to monitor and communicate the effectiveness and impact of Agile practices across the organization.
Team Leadership • Build and lead a high-performing Agile team (internal expertise amplified through select partnerships) to support the organization’s Agile efforts.
Facilitate alignment between product, technology, and business stakeholders to streamline planning, prioritization, and delivery.
Metrics and Reporting • Establish KPIs and OKRs to measure Agile maturity, team performance, and business outcomes.
Provide regular reports and insights to executive leadership on the progress and impact of the transformation efforts.

Director, Agile Practice

Compliance

• Provide strategic and operational support to the Lead for North America, Regulatory Science, Policy, and Intelligence in advancement of regulatory science, policy, and intelligence.
• Monitor regulatory trends, changes, and developments to inform strategic decision-making and maintain a competitive edge for CSL.
• Maintain GRASP SharePoint and GRASP related processes.
• Help develop regulatory science, policy, and intelligence programs; shape regulatory environment for assigned platforms.
• Identify opportunities for non-product-specific collaboration with global regulatory authorities.
• Collaborate with Global Regulatory Affairs, therapeutic areas, regional leads, and teams to support planning external engagement strategies.
• Monitor and share important regulatory trends and developments that could affect CSL's platforms or focus areas.
• Contribute to regular updates, reports, and other communications that support regulatory decision-making and knowledge sharing.
• Contribute to development and tracking of the Regulatory Policy Roadmap and measure progress through Indicators.
• Work with regional leads, internal regulatory teams, and Public and Government Affairs (PAGA) to align efforts and share insights.
• Facilitate the process for assessing draft global regulations and regulatory guidelines, their potential impacts, propose CSL position and action plan with Head of Global Regulatory Science & Policy.
• Collaborate with global regulatory functions, CSL PAGA, other Intelligence groups to stay informed about changes in North America regulatory environment.
• Identify global topics for surveillance and advocacy.

Senior Manager, Regulatory Science, Policy, and Intelligence

• Promote CSL Seqirus vaccines to Pediatrics, IDNs, and Public Health accounts
• Field-based remote position in the assigned territory
• Build a multi-specialty group of important accounts; contact potential customers; obtain contract commitments; deliver flu portfolio sales in important accounts including Pediatrics, IDN, FQHCs, and independent/corporate owned HCPs
• Develop appropriate value-added programs for each account by understanding customer needs and aligning brand resources to achieve defined goals while demonstrating CSL Seqirus values
• Work directly with Regional Sales Manager and Account Managers to prioritize important accounts and lead strategic goals set forth by the commercial organization
• Contract and create opportunity for sales growth in designated segments
• Conduct routine collaborative meetings with your team to implement tactical plans set forth by sales and marketing
• Cultivate a close relationship with colleagues in Sales, Medical Affairs, Marketing, and Customer Service departments to support field efforts to grow the business
• Conduct some overnight travel

Donor Support Technician

Donor Support Technician, Customer Service

Vaccine Sales Specialist / Senior Vaccine Sales Specialist

Vaccine Sales Specialist / Senior Vaccine Sales Specialist

Vaccine Sales Specialist / Senior Vaccine Sales Specialist

Director, Agile Practice

Senior Manager, Regulatory Science, Policy, and Intelligence

Vaccine Sales Specialist/Sr. Vaccine Sales Specialist