Accountant

• Prepare and file monthly sales and use tax returns.
• Research the taxability of transactions
• Assist with sales and use tax audits.
• Assist with filing Nebraska incentive claims.
• Reconciliation of sales tax accounts.
• Other related responsibilities as assigned

Tax Accountant, Level II

Security Analyst

• Assist with the ongoing operation management of our privacy program.
• Gain experience with cutting-edge data privacy technologies.
• Assist with data privacy education and training for CSG employees.
• Communicate, escalate, and track progress on risk assessments and remediation activities.
• Assist in various audit and compliance tasks including PCI-DSS, ISO 27001, ISO 42001, SOC 2 Type II, and HITRUST.
• Perform due diligence reviews on third-parties.
• Support IAM operational and governance activities, including user lifecycle processes (joiner/mover/leaver), access reviews, and role-based access models.
• Assist with documentation, data analysis, and process improvement initiatives.
• Develop and maintain Power BI dashboards to analyze IAM and security metrics, trends, and reporting.
• Support the planning, execution, and measurement of security awareness initiatives, including training campaigns and employee communications.
• Assist with reporting metrics, content updates, and coordination with internal stakeholders to improve employee security posture.

Information Security Analyst I

Support Engineer

• Act as a point of contact with our customers.
• Monitor incidents to ensure Service Level Agreement are respected.
• Document and report unresolved issues to Customers and follow up on them with professionalism.
• Follow up the incidents to Product and Solution owners in Q& internal team to get the resolution based on Customer priority.
• Escalate incidents in time to next level support.
• Establish excellent communication channels with QA, SDE, and Incident Manager to ensure excellent Customer support.
• Work as one with our global team.
• Be flexible and responsive to fulfilling other duties as required.
• Gain a mid-level understanding of products, processes and procedures within the first 6 – 12 months of employment.
• Meet minimum performance expectations provided by the Supervisor and/or Director within the first 90 days.
• Meet minimum expectations for quality standards within the first 90 days.
• Consistently use soft skills on calls to ensure customer satisfaction.
• Consistently show positive progress in quality scores and performance audits.

Product Support Analyst Intern

Frontend Engineer

• Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.
• Work creatively to solve real-world problems for customers around the world.
• Collaborate with product and design teams to translate customer needs into impactful, user-friendly UI/X.
• Take ownership across our systems, contribute ideas to the product design and architecture.
• Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.
• Mentor and inspire the team by sharing your expertise and helping others level up their skills.
• Be part of a multi-skill squad with Product Owners, Scrum Masters, Developers and other Software Testers.
• Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.

Senior Frontend Engineer – Product R&D, Innovation & Ownership

Solutions Engineer

• Be a self-started, ask questions and build demos and presentations targeted to a specific customer
• Identify the customer requirements and collaborate with our teams to promote the product/solution and service design approach to meet those requirements
• Present the proposed solution, and adjust the solution for the customer
• Under the guidance of more experienced Solution Consultants or Service Designers, validate the product, service, and/or solution is relevant, the right fit, and complete for the customer
• Collaborate with other solution engineers and architects to design, build and present a technical architecture and/or product/solution design to the customer
• Demonstrate the functional and technical aspects of the solution while educating the customer on the value-based benefit, scalability, story, and environment configuration of the solution

Solution Engineer

Data Analyst

• Lead and execute analytics projects aligned with business priorities.
• Manage and mentor a small team of analysts while contributing individually.
• Build and maintain dashboards, reporting tools, and data infrastructure using Power BI and Microsoft Fabric.
• Write and optimize SQL queries for data extraction and analysis.
• Collaborate with cross-functional teams to identify and deliver data-driven solutions.
• Ensure data quality, governance, and compliance across analytics workflows.
• Advocate for advanced cloud-based analytics platforms and AI adoption, where applicable.
• Present insights and recommendations to senior leadership.

Senior Manager, Data Analytics

Platform Engineer

• You will report to the Senior Manager, Software Development
• Install and configure the Ascendon product and provide occasional troubleshooting support
• Monitor Ascendon solutions for functionality and performance, and recommend proactive remediation measures
• Troubleshoot and fix bugs in Ascendon solutions
• Automate and document platform engineering processes
• Participate in a 24/7 on-call rotation
• Collaborate with architecture and development teams
• Install, configure, and upgrade third-party products and open-source solutions
• Perform bi-weekly off-hour maintenance activities within the required maintenance window

Senior Platform Engineer

Backend Engineer

• Design and implement custom Kubernetes controllers and operators using Go (Golang).
• Author and maintain Helm charts to standardize and simplify application deployments.
• Contribute to the evolution of our Kubernetes-based platform for delivering Encompass in production.
• Develop tooling, libraries, and frameworks to improve automation, testing, and reliability.
• Own and improve CI/CD workflows for delivering Encompass in production.
• Partner with external teams to define and support production-ready deployment patterns.
• Conduct code reviews, write automated tests, and ensure high engineering standards.
• Continually learn and stay on top of Kubernetes, cloud-native trends, and evolving best practices.
• Architect and design complex software.
• Providing coaching and technical support to others.
• Analyse and optimize code and system performance independently.
• Leverage and adopt of AI tools wherever possible to increase your efficiency and throughput.

Senior Software Development Engineer – Golang

• Automating deployment workflows end-to-end using Terraform and other IaC tools.
• Analyzing existing processes and improving them for reliability, consistency, and scalability.
• Integrating and “weaving together” various systems to deliver more efficient platform solutions.
• Supporting internal teams by acting as an SME on platform tooling (e.g., ADO pipelines etc).
• Identifying areas of improvement in our platform ecosystem and proposing practical, secure solutions.
• Writing maintainable automation scripts in Bash, Python, PowerShell, etc.
• Collaborating with distributed teams and communicating clearly with stakeholders.

Senior Platform Engineer – Encompass

Product Manager

• Prepare for and actively participate in PI Planning.
• Work closely with Product Management and key stakeholders to understand, clarify, and shape candidate features.
• Collaborate with Technical Leads and other Product Owners on cross-team initiatives.
• Own the team backlog and translate product requirements into well-defined user stories with clear acceptance criteria.
• Continuously refine and reprioritise the backlog to maximise customer and business value.
• Support exploratory testing and other validation activities as needed.

Product Owner II – Telecom BSS

Manager

• Lead, coach and develop a team of Business Analysts across varying levels of experience, fostering a high-performing and engaged BA practice
• Set clear expectations for quality, delivery standards and ways of working, and provide regular feedback, performance guidance and career development support
• Provide oversight and assurance across multiple engagements to ensure requirements, solution design and delivery outcomes meet client and organisational expectations
• Partner with senior client stakeholders to shape problem statements, define scope and guide decision-making in complex or ambiguous contexts
• Act as a trusted advisor to clients, providing consulting leadership, industry insight and best-practice guidance across quote-to-billing and telco transformation initiatives
• Proactively manage risks, dependencies and resourcing across engagements to ensure sustainable delivery and client satisfaction.

Business Analysis Manager

Data Engineer

• Lead Data & Artificial Intelligence (AI) architecture direction on Microsoft Fabric by defining and socializing principles and target states across application, data, cloud, infrastructure, and security through formal networks with domain leaders;
• Guide high-stakes trade-offs and recommend strategic platform investments for executive ratification.
• Define and socialize Microsoft Fabric principles, target states, and roadmaps co-developed with domain architects to ensure coherent, secure, and cost-effective platforms across functions.
• Run structured evaluations e.g., data mesh vs. data lake; managed machine learning (ML) services; Architecture Decision Records (ADRs) to optimize long-term viability and vendor risk.
• Establish and ratify responsible AI policies (privacy, bias, explainability, lifecycle controls), enable validation pipelines and drift monitoring, and maintain audit-ready documentation.
• Codify and publish cross-domain patterns that unify Power BI semantic models, Warehouse artifacts, Lakehouse storage in OneLake, event streaming, and security controls to reduce fragmentation and duplication across functions.
• Set Financial Operations (FinOps) guardrails capacity tiers, right-sizing, and storage governance with Cloud and Infrastructure to keep total cost of ownership (TCO) predictable while meeting service objectives.
• Lead vendor and build/buy evaluations using structured criteria and ADRs; present recommendations with clear exit options.