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About the role
- Collaborate with our cross-functional team and provide technical support to the CSG product suite for our Customers
- Take ownership of the application support
- Spot inefficiencies, resolve bottlenecks, and keep everything running like clockwork
- Maintain billing SLA as the major KPI in this role
Requirements
- Minimum 4 years of experience in application support
- Mandatory skill set as Oracle SQL, PL/SQL, UNIX
- Good to have working knowledge on writing SQL queries, PL/SQL blocks, and shell scripts
- Should be able to write, debug shell scripts, Oracle Procedures, and Packages
- Ability to communicate and collaborate easily with teammates
Benefits
- CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle SQLPL/SQLUNIXSQL queriesPL/SQL blocksshell scriptsdebuggingOracle ProceduresPackages
Soft Skills
communicationcollaborationproblem-solvingownership