CSG

Business Consultant

CSG

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Tech Stack

PMP

About the role

  • Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges.
  • Facilitate and guide customer workshops through the discovery process to understand their pain points and define business configuration to deliver client requirements.
  • Document user-centered requirements relevant to achieving the customer’s goals and objectives.
  • Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.
  • Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses, guiding back to OOTB capabilities.
  • Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.
  • Assist in the definition of user stories and acceptance criteria for each functional business requirement.

Requirements

  • Bachelor’s Degree in Business, Computer Science, Information Technology, Engineering (Telecommunications), MBA (with major in Computing) or equivalent education/experience required.
  • 5-7 years of experience as a business/software consultant in the telecommunications or other relevant industry.
  • Deep understanding of business models within telecoms, cable and media verticals: (eTOM and TAM, preferably even SID)
  • Nice to have: Certificates associated to Business Analysis Professional (e.g. CBAP, Certificate: 26959637), Professional Scrum Master (PSM1), PMI Certified Project Management Professional (PMP), Certified Aptitude ARRE professional (product for IFRS implementation).
Benefits
  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business acumentechnical skillsdeclarative skillsuser-centered requirementsbusiness configurationuser storiesacceptance criteria
Soft Skills
facilitationcollaborationcommunication
Certifications
CBAPPSM1PMPCertified Aptitude ARRE