CSC

Technology Manager

CSC

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Lead and manage daily SAP operations, including incident resolution, service requests, and user support
  • Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, focusing on Professional Services processes
  • Collaborate with business stakeholders to understand operational challenges and provide timely solutions
  • Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution
  • Oversee functional areas: Professional Services, R2R, P2P
  • Support change management, testing, and deployment using SAP ALM tools
  • Work with technical teams to leverage SAP BTP for integrations, extensions, and analytics
  • Maintain documentation, SOPs, and training materials for operational processes
  • Drive continuous improvement initiatives and support enhancement projects
  • Ensure compliance with internal controls, audit requirements, and SAP best practices

Requirements

  • Bachelor’s or Master’s degree in Information Technology, Business Administration, or related field
  • 10+ years of SAP experience, with at least 3 years in SAP S/4HANA Public Cloud
  • Proven experience in Professional Services domain within SAP
  • Strong functional knowledge of R2R and working understanding of P2P
  • Hands-on experience in managing SAP operations support and issue resolution
  • Familiarity with SAP BTP and SAP ALM tools
  • Excellent communication and stakeholder management skills
  • Experience in agile environments and cross-functional collaboration
  • SAP Certification in S/4HANA Public Cloud
  • Experience with SAP Analytics Cloud (SAC)
  • Exposure to global rollouts and multi-country implementations
Benefits
  • Annual success-sharing bonuses
  • Accessibility support for colleagues with disabilities
  • Professional development programs
  • Global career opportunities
  • Diverse and growth-oriented environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP S/4HANA Public CloudSAP BTPSAP ALM toolsR2RP2PSAP Analytics Cloudincident resolutionservice requestschange managementcontinuous improvement
Soft Skills
communicationstakeholder managementcollaborationproblem-solvingleadershiporganizational skillsagile methodologiescross-functional teamworktrainingdocumentation
Certifications
SAP Certification in S/4HANA Public Cloud