Assistant Store Manager
CSC Generation
Sales Associate
CSC Generation
part-time
Posted on:
Origin: • 🇺🇸 United States • Wisconsin
Visit company websiteJob Level
JuniorMid-Level
About the role
- Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
- Maintain product expertise by engaging in available training and independently seeking additional resources
- Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer-focused, Guest Obsessed culture
- Maximize selling opportunities by identifying customer needs and offering relevant solutions
- Promote add-on sales and support events that grow store traffic and customer engagement
- Consistently meet or exceed monthly sales goals measured by KPIs such as individual sales volume, average transaction value, and customer conversion rates
- Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
- Support onboarding of new associates by sharing product knowledge and best practices
- Accurately and efficiently process transactions including sales, returns, and price checks using the POS system
- Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards
- Complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests)
- Adhere to wage and hour laws and accurately record time worked according to SLT Policy
- Model and ensure Sur La Table policies and standard operating procedures (SOPs) are communicated and followed
Requirements
- Must be 18 years of age or older at the time of employment
- 1 year of retail sales experience preferred
- Excellent communication, problem-solving, and decision-making abilities
- Passion for community engagement and providing exceptional customer experiences
- Proficiency in Microsoft Office and retail management systems preferred
- Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays
- Ability to remain standing for up to 4 hours at a time
- Ability to lift and/or move merchandise weighing up to 50 lbs
- Ability to ascend/descend ladders
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse
- Regular and predictable attendance
