Crusoe

Travel Manager

Crusoe

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • United States

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Salary

💰 $104,000 - $126,000 per year

About the role

  • Administer and manage Crusoe’s corporate travel platform, including system configuration, user support, approval workflows, and reporting
  • Ensure adherence to company travel policies by monitoring, addressing, and providing clear guidance of out-of-policy activity.
  • Serve as the primary point of contact for travel-related questions, escalations, and urgent travel needs.
  • Partner cross-functionally with Finance, People, and Security to align travel practices with budget controls and duty-of-care standards.
  • Manage relationships with travel vendors relationships and key vendors to ensure smooth operations and competitive pricing.
  • Track and report on travel spend, identify trends, and recommend process improvements to drive cost efficiency and compliance.
  • Establish and track key travel program metrics (policy compliance, savings, adoption rates) and provide regular reporting to leadership.
  • Proactively identify and implement process improvements to enhance scalability as the company grows.
  • Maintain clear documentation, FAQs, and employee communications related to travel policies and processes.

Requirements

  • 5+ years of experience managing or administering a corporate travel program
  • Direct experience working within a corporate travel platform (e.g., Navan, Concur, TravelPerk, etc.)
  • Experience enforcing travel policies and confidently addressing out-of-policy bookings
  • Strong organizational skills and attention to detail in managing high-volume bookings and reporting
  • Comfort operating independently while escalating appropriately to leadership
  • Data-oriented mindset with experience tracking spend and identifying savings opportunities
  • Clear, professional communication skills and a customer-service approach balanced with policy accountability
  • Ability to thrive in a fast-paced, high-growth environment
Benefits
  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit; $300/month
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
corporate travel program managementsystem configurationreportingtravel spend trackingprocess improvementspolicy compliance metricsdata analysisbudget controlsvendor management
Soft Skills
organizational skillsattention to detailindependent operationescalation managementclear communicationcustomer serviceadaptabilityproblem-solving