Crunchbase

Community Manager

• Own and manage Crunchbase’s day-to-day social media presence across LinkedIn, X, YouTube, Instagram, Facebook, and emerging platforms
• Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
• Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
• Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
• Shape and evolve Crunchbase’s social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
• Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
• Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Develop and execute Crunchbase’s community engagement strategy across relevant online communities and forums
• Build and maintain Crunchbase’s presence on Reddit through thoughtful participation and audience engagement
• Own Crunchbase’s G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
• Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
• Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
• Strengthen Crunchbase’s visibility and credibility across online conversations influencing brand perception and buying decisions
• Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
• Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
• Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
• Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

Senior Manager, Social & Community

Social Media Manager

Senior Manager, Social Media – Community

Communications

• Brand Strategy & Management: Partner with Marketing leadership to evolve Crunchbase's brand strategy, positioning, and visual identity
• Bring forward new ideas, insights, and recommendations that strengthen brand awareness, differentiation, and market perception
• Ensure brand consistency across all customer-facing channels, campaigns, and marketing initiatives
• Develop and maintain brand guidelines, messaging frameworks, and content standards
• Monitor brand performance, market trends, and competitive presence to inform future brand initiatives
• Help translate company priorities, product direction, and market intelligence into clear, compelling stories for target audiences.
• PR, Media Relations & External Communications: Lead Crunchbase’s PR and earned media strategy, identifying opportunities to increase visibility, credibility, and share of voice.
• Build and manage relationships with relevant reporters, editors, influencers, industry voices, and external communications partners.
• Develop and execute communications plans for company announcements, data-driven stories, product launches, partnerships, milestones, and thought leadership moments.
• Partner with executives and internal stakeholders to shape media narratives, talking points, briefing materials, bylines, contributed content, and press responses.
• Manage PR agency, freelancer, or vendor relationships as needed, ensuring alignment with business priorities, messaging, and brand standards.
• Support issues management and sensitive communications by applying strong editorial judgment, reputational awareness, and cross-functional alignment.
• Track PR outcomes and media performance, sharing insights and recommendations that improve future communications efforts.
• Content Strategy & Thought Leadership: Develop and execute content strategies that support awareness, engagement, and business growth objectives
• Lead editorial planning across key owned channels, including blog, web, social, thought leadership, customer stories, data stories, executive content, and campaign narratives
• Partner with Product Marketing, News, Data and subject matter experts to develop differentiated narratives and thought leadership
• Identify new content opportunities, formats, and storytelling approaches that strengthen audience engagement and brand authority in private markets, financial services, tech, and related sectors.
• Balance long-term editorial strategy with hands-on content development, editing, quality control, and execution.
• Maintain high standards for clarity, accuracy, tone, audience relevance, and brand consistency across communications and content.
• Digital Presence & Audience Engagement: Guide social media strategy in partnership with the social media owner, ensuring Crunchbase’s social presence reflects a clear brand voice, timely market perspective, and audience-first content approach.
• Partner with the web/AEO owner to ensure website content, brand messaging, SEO/AEO priorities, and digital storytelling support audience needs and business goals.
• Help define priority narratives, editorial themes, and authority-building topics across social, web, and owned content channels.
• Partner with Product Marketing, Demand Generation, and Lifecycle to support integrated campaigns, launches, and go-to-market initiatives with strong messaging and content strategy.
• Evaluate content, PR, social, and web performance to identify opportunities for optimization, audience growth, and stronger engagement.
• Ensure owned and earned channels work together to build brand authority, improve discoverability, and reinforce Crunchbase’s market position.
• AI-Enabled Content Operations: Identify and implement AI-enabled workflows that improve content creation, research, campaign execution, reporting, and operational efficiency
• Leverage AI tools to accelerate content production while maintaining brand quality and consistency
• Evaluate emerging marketing technologies and content trends to improve team productivity and scalability
• Leadership & Cross-Functional Partnership: Lead and develop the Brand Communications team as a player-coach, highlighting team impact to the business
• Manage agency and vendor relationships while ensuring alignment with business objectives and brand standards
• Establish team priorities, workflows, and success metrics that support marketing and company goals
• Provide strategic guidance, editorial direction, and constructive feedback to help team members grow and product stronger work
• Foster a culture of creativity, accountability, experimentation, and continuous improvement

Senior Lead, Brand Communications – Strategy

Full-stack Engineer

• Build and evolve investor-facing product experiences that improve Crunchbase’s value to investors, venture firms, founders, and venture ecosystem participants.
• Establish and operate structured feedback loops, including advisory groups, beta programs, early access cohorts, customer interviews, demos, office hours, and product feedback channels.
• Act as the voice of investors and venture ecosystem users within the Product organization.
• Translate qualitative feedback and behavioral signals into product requirements, experiments, prototypes, and roadmap recommendations.
• Identify opportunities to improve investor engagement, adoption, satisfaction, and product-market fit.
• Partner with Product, Design, Engineering, Revenue, and Operations teams to convert investor insights into high-impact product opportunities.
• Measure the impact of investor-facing initiatives using adoption, engagement, retention, satisfaction, and business outcome metrics.
• Build internal AI-powered tools and workflows that improve operational efficiency across Crunchbase.
• Identify manual, fragmented, repetitive, or brittle workflows and replace them with scalable internal systems.
• Design and implement tools that integrate data, AI models, automation, APIs, and user workflows.
• Deploy tools in limited-access internal environments for use by Crunchbase teams.
• Own the ongoing maintenance, debugging, documentation, and improvement of the internal tools you build.
• Ensure internal tools are reliable, secure, observable, and maintainable for their intended use case.
• Help internal teams adopt AI-powered workflows in practical, measurable ways.
• Define product opportunities, user problems, business requirements, and success metrics.
• Prioritize initiatives based on user impact, business value, urgency, and implementation complexity.
• Translate ambiguous problems into clear requirements, technical approaches, prototypes, and shipped solutions.
• Break initiatives into iterative milestones and manage delivery from discovery through launch and post-launch optimization.
• Make thoughtful tradeoffs across speed, quality, usability, maintainability, cost, and risk.
• Measure adoption, engagement, operational impact, and business outcomes after launch.
• Write, modify, debug, and maintain code using modern AI-assisted development workflows.
• Use vibe coding, spec-to-code workflows, rapid prototyping, and iterative development to move quickly from problem definition to working software.
• Build prototypes and production-ready internal tools that real users can rely on in limited-access environments.
• Integrate data sources, APIs, AI models, automation platforms, and user interfaces into functional workflows.
• Own performance, reliability, documentation, and ongoing improvements for the systems you build.
• Know when a solution is appropriate for direct ownership and when it requires deeper Engineering partnership for scale, security, or long-term infrastructure needs.
• Partner with Product, Design, Engineering, Revenue, Operations, and business teams to identify high-impact product and operational opportunities.
• Work directly with investors, customers, and internal stakeholders to understand needs and validate solutions.
• Communicate clearly about priorities, tradeoffs, technical constraints, risks, and expected outcomes.
• Contribute to the evolution of modern product development practices across Crunchbase.

Full Stack Product Manager – Investor, Internal Platforms

Product Manager

• Own product experiences and systems that influence acquisition, conversion, monetization, expansion, and retention
• Develop and evolve monetization strategies across pricing, packaging, subscriptions, billing, and account growth experiences
• Identify opportunities to improve customer value realization while driving business growth
• Prioritize initiatives based on customer impact, revenue opportunity, and strategic alignment
• Lead the design, testing, and optimization of pricing and packaging models across products and customer segments
• Own product requirements and execution for pricing, packaging, billing, checkout, upgrade, downgrade, and cancellation experiences
• Partner with Engineering and Finance to ensure accurate implementation of monetization systems and policies
• Monitor pricing performance and recommend changes based on customer behavior, market dynamics, and business goals
• Own self-service growth opportunities across the customer journey, including acquisition, onboarding, activation, conversion, and expansion
• Identify and optimize friction points within key conversion funnels
• Partner with Marketing and Revenue teams to improve growth experiences across web, product, and lifecycle touchpoints
• Evaluate emerging opportunities such as AI search, answer engine optimization (AEO), and new customer acquisition channels
• Own enterprise administration capabilities that support team management, user provisioning, permissions, billing administration, and account governance
• Partner with Revenue and Customer Success teams to identify opportunities that improve account expansion and team adoption
• Improve administrative experiences that support both self-service and sales-assisted customer motions
• Leverage analytics, experimentation, and AI-powered tools to understand customer behavior, usage patterns, conversion drivers, and pricing sensitivity
• Define success metrics and monitor business performance across monetization and growth initiatives
• Use data and customer research to identify opportunities and validate product decisions
• Utilize AI-enabled tools to accelerate research, analysis, experimentation, and product development workflows
• Partner closely with Engineering, Design, Revenue Operations, Marketing, Finance, Sales, and Customer Success to deliver growth and monetization initiatives
• Align stakeholders around priorities, success metrics, and business outcomes
• Communicate product strategy, tradeoffs, progress, and results to technical and non-technical audiences

Senior Product Manager – Monetization & Growth

General Counsel

• Independently review, draft, and negotiate a high volume of complex commercial agreements, including: SaaS (outbound and inbound), Data-as-a-Service (DaaS), Enterprise and strategic customer agreements, Cloud, reseller, and partnership agreements, Vendor and professional services agreements, Marketing and advertising agreements
• Partner closely with Sales and Revenue leadership to structure deals that align with company's risk tolerance and strategic priorities
• Advise internal stakeholders on legal, financial, and operational risk in commercial transactions and clearly communicate trade-offs
• Support RFPs and customer due diligence processes, including negotiation of security and compliance terms
• Provide guidance on privacy and data protection laws (e.g., GDPR, CCPA/CPRA and evolving U.S. state privacy laws) as they relate to product features, customer agreements, and marketing initiatives
• Partner with Security and Product teams to support customer responses to data protection and information security questionnaires
• Assist in the development, implementation, and maintenance of internal compliance policies and processes
• Advise on legal and regulatory considerations related to AI-enabled products and internal AI use, including: Data usage rights and training data considerations, IP ownership and licensing issues, Transparency and disclosure requirements, Contractual allocation of AI-related risk
• Draft and negotiate AI-specific contractual provisions (e.g., model usage, output ownership, indemnification, acceptable use, and compliance representations)
• Support the development of internal AI governance policies, including acceptable use, vendor evaluation, and risk assessment frameworks
• Partner cross-functionally to evaluate AI vendors and embedded AI technologies from a contractual and compliance perspective
• Leverage AI-enabled tools within Legal to improve contract intake, template population, redline comparison, issue spotting, clause extraction, research, and knowledge management—while ensuring responsible and secure use
• Contribute to the continuous improvement of legal templates, playbooks, and clause libraries to enhance scalability and consistency
• Identify recurring negotiation themes and recommend process or policy adjustments to reduce friction and accelerate deal cycles
• Support implementation and optimization of contract lifecycle management (CLM) and other legal technology tools
• Develop practical guidance and training materials for Sales and other internal stakeholders on contracting best practices
• Provide practical legal advice to Product, Marketing, Finance, and People teams on commercial and operational matters
• Collaborate with outside counsel as needed on specialized or escalated matters
• Support claims, disputes, and general corporate matters as assigned

Senior Manager, Social & Community

Senior Manager, Social Media – Community

Senior Lead, Brand Communications – Strategy

Full Stack Product Manager – Investor, Internal Platforms

Senior Product Manager – Monetization & Growth

Senior Commercial Counsel