Crown Gabelstapler GmbH & Co. KG - Deutschland

Outside Sales

• Account management for existing customers
• Acquisition of new customers
• Conducting sales negotiations from proposal submission to closing
• Close collaboration with the service team

Sales Representative, Field Sales

Controller

• Responsible for international credit management in a complex industrial environment
• Analysis and assessment of credit risks for new and existing customers worldwide
• Development and implementation of best-in-class processes in receivables management
• Collaboration with sales, accounting and external partners to ensure efficient cash flow
• Monitoring and reporting of KPIs to control credit risks and receivables balances
• Support for the introduction and optimization of digital tools and systems in credit management
• Execution of creditworthiness checks and determination of credit limits
• Escalation management for critical receivables and support with legal measures

International Credit Controller – m/f/d

Procurement

• Selection and development of suppliers worldwide
• Negotiation of contracts and quality assurance agreements
• Management of the entire procurement process from new parts through to series maturity
• Ensuring the supply of spare parts
• Coordinating supplier relationships across internal departments
• Further development of purchasing and supply processes
• Collaboration in product development
• Monitoring contract compliance and supporting product phase-out management

Strategic Buyer

Compliance

• Support in the development and maintenance of our compliance program
• Maintenance of databases and web-based compliance tools
• Assistance with compliance projects
• Conducting compliance screenings for business partners
• Review and update of the procedures register

Working Student — Compliance

Customer Support

• Su misión principal será construir y mantener una relación sólida y duradera con los clientes, asegurando al mismo tiempo el cumplimiento de los objetivos de la delegación en relación con las órdenes de trabajo de postventa.
• Atención de llamadas de los clientes de Crown así como de los Técnicos de Servicio.
• Planificación de la ruta y de las averías y supervisión de los tiempos de trabajo de los técnicos.
• Facturación de servicios y/o recambios o piezas.
• Creación de órdenes de trabajo diarias.
• Elaboración diaria de la pizarra de seguimiento del estado de los trabajos de la delegación.
• Mantenimiento de registros y archivos.
• Dar soporte necesario a las peticiones de información de otros departamentos.

Administrativo Atención al Cliente

Manager

• Actief benaderen van potentiële klanten en opvolgen van leads en verkoopkansen
• Presenteren en demonstreren van onze heftrucks en services
• Klanten adviseren over onze heftruck- en magazijnoplossingen, vlootmanagement, logistieke systemen en procesoptimalisatie
• Opstellen van offertes en onderhandelen binnen gestelde kaders
• Onderhouden van klantgegevens en verkoopresultaten in ons CRM-systeem
• Uitvoeren van marktverkenning en prijsvergelijkingen
• Samenwerken met collega’s van verschillende afdelingen voor optimale klantoplossingen.

Junior Accountmanager

• Actief benaderen van potentiële klanten en opvolgen van leads en verkoopkansen
• Presenteren en demonstreren van onze heftrucks en services
• Klanten adviseren over onze heftruck- en magazijnoplossingen, vlootmanagement, logistieke systemen en procesoptimalisatie
• Opstellen van offertes en onderhandelen binnen gestelde kaders
• Onderhouden van klantgegevens en verkoopresultaten in ons CRM-systeem
• Uitvoeren van marktverkenning en prijsvergelijkingen
• Samenwerken met collega’s van verschillende afdelingen voor optimale klantoplossingen

Data Entry

• Maintain supplier master data for all EMEA markets
• Regular coordination with country contacts
• Verification of supplier bank accounts and follow-up on discrepancies
• Manage the internal finance system, including data preparation for access management
• Support with other administrative tasks

Data Entry Clerk – one-year fixed-term

• On-site maintenance, diagnostics, repair, and adjustment work on industrial trucks/forklifts
• Perform conversion and retrofit work on vehicles
• Act as the technical contact on site for customers

Service Technician, Field Service

Bookkeeper

• Support the international key account management team
• Ensure smooth execution of all processes
• Work closely with the responsible account managers
• Maintain customer relationship networks
• Ensure and optimize all coordination to meet delivery schedules
• Support local branches with equipment procurement
• Prepare price calculations and technical inquiries
• Assist in proposal preparation and tender processes
• Implement and optimize internal processes

International Accounts Coordinator

• Maintain supplier master data for all EMEA markets
• Regular coordination with country contacts
• Review suppliers' bank accounts and follow up on discrepancies
• Manage the internal finance system, preparing data for access management
• Support other administrative tasks

Data Entry Specialist — fixed-term (one year)

Field Engineer

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner
• Maintaining documentation of all works carried out in line with Health and Safety and Quality procedures
• The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises
• To ensure site stock is monitored / counted, and sufficient for the day to day maintenance of the fleet
• To carry out inspections and monitor the safety of the repaired and maintained trucks
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales
• To take responsibility for all equipment and tooling (including van/laptop/printer etc.) and ensure that it is in a safe condition for the type of work being undertaken
• To work to strict planned schedules and deadlines.

Resident Service Engineer

Sales

• Reporting to the Branch Sales Manager, your key responsibilities are the growth of a specific sales territory and providing excellent levels of customer service to businesses in a wide range of industry sectors
• The area already hosts an existing client portfolio but ultimately the success of the role hinges on 80% New Business Development and 20% Account Management of existing Crown customer base
• You will play a key role in all stages of the sales process, including initial prospecting, appointment making, customer presentations and demonstrations through to ultimately closing the deal
• The efficient planning and management of the territory is as crucial as your work ethic, drive, and enthusiasm
• Offering a Consultative approach, working across all levels from shop floor to board level, you will develop a thorough understanding of each prospect or customer and their operations, looking for opportunity to secure new business, develop further business or provide additional value.

Area Sales Manager

Payroll

• Salarisadministratie: Verzamelen, controleren en aanleveren van gegevens voor een correcte en tijdige verwerking.
• Personeelsadministratie: Verwerken van in- en uitdiensttredingen, verzuimregistraties en mutaties.
• Contractbeheer: Opstellen van arbeidsovereenkomsten en HR-documenten.
• Recruitmentondersteuning: Publiceren van vacatures en coördineren van sollicitatieprocedures.
• Verlof- en verzuimbeheer: Beheren van verzuimregistratiesystemen verwerken van aanvragen.
• HR-rapportages: Opstellen van diverse rapportages en analyses van personeelsdata.
• Algemene HR-administratie: Archiveren, documentbeheer en procesoptimalisatie.
• Communicatie: Je fungeert als eerste aanspreekpunt voor medewerkers en beantwoordt vragen over HR-gerelateerde administratieve zaken.

HR & Payroll Assistant

Administration

• Ondersteunen operationeel onze accountmanagers met het administratief verwerken, controleren en monitoren van bestellingen van onze klanten
• Coördineren, plannen en communiceren om ervoor te zorgen dat onze klanten snel en professioneel geholpen worden
• Orders verwerken en bevestigingen aanvragen bij de productielocatie
• Interne opdrachtbonnen opstellen voor onderdelen en werkplaatsplanning
• Transport regelen en accessoires bestellen conform klantwens
• Versturen van de orderbevestiging richting de klant
• Klanten informeren over hun bestelling en levertijden
• Financiële forecasts opstellen en rapporteren aan de Salesmanager
• Informeren over aanvullende klantwensen betreffende accessoires, montage en instellingen
• Proactief contact met klanten en collega’s (Nederlands & Engels)
• Afspraken bevestigen en updates geven over orderstatus
• Samenwerken met andere afdelingen voor een vlekkeloze klantbeleving

Sales Representative, Field Sales

International Credit Controller – m/f/d

Strategic Buyer

Working Student — Compliance

Administrativo Atención al Cliente

Junior Accountmanager

Junior Accountmanager

Data Entry Clerk – one-year fixed-term

Service Technician, Field Service

International Accounts Coordinator

Data Entry Specialist — fixed-term (one year)

Resident Service Engineer

Area Sales Manager

HR & Payroll Assistant

Sales Administrator