Senior QA Software Engineer
SDL
AzureCypressJenkinsSDLCSelenium
QA & Release Manager – IT Infrastructure & Operations
CrowdStrike
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $180,000 per year
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- You will own the quality and release lifecycle for infrastructure changes across data centers and public cloud environments.
- Your mandate: design a predictable release train, implement quality gates and automated validation, coordinate stakeholders (I&O, SRE/NOC, Security, Networking, Platform), and deliver safe, auditable changes with crisp communication and measurable outcomes.
- Define the enterprise I&O release calendar, maintenance/blackout windows, and cutover playbooks.
- Support our pragmatic CAB/ECAB with risk‑based approvals and stop‑the‑line authority.
- Classify and streamline change types (standard/normal/emergency) with clear SLAs and readiness criteria.
- Establish quality gates: peer review, linting, security/policy checks, dependency/impact analysis, and rehearsed rollbacks.
- Drive and build pre‑ and post‑change automated validation (synthetics, health probes, config drift checks, capacity and error budgets).
- Standardize canary/blue‑green/ringed rollouts for infrastructure components and configurations.
- Integrate infrastructure changes into pipelines (build, test, promote, release) with approvals, audit trails, and artifact versioning.
- Promote policy‑as‑code, secrets hygiene, and tamper‑evident change packages; champion “Everything as Code.”
- Orchestrate rehearsals in lower environments; verify go/no‑go criteria, back-out plans, and owner sign‑offs.
- Ensure observability (dashboards, logs, traces, synthetics) is in place before and after releases; tie checks to SLOs/SLIs.
- Map release controls to frameworks (e.g., SOC 2/ISO 27001); automate evidence collection (approvals, test results, diffs, timestamps).
- Maintain change records, CMDB/CIs linkage, and separation of duties.
- Publish release notes, stakeholder briefings, and customer communications (internal/external status pages).
- Facilitate blameless post‑release reviews; drive preventative engineering and standards.
Requirements
- 8+ years in enterprise Infrastructure & Operations, with 3–5+ years leading QA and Release for infra/platform changes.
- Demonstrated success institutionalizing: A repeatable release train with measurable reliability.
- Automated validation and policy‑as‑code in CI/CD.
- Risk‑based CAB/ECAB and evidence‑driven compliance.
- Strong command of ITIL v4 change principles adapted for modern, code‑driven infrastructure.
- Hands‑on literacy with source control, pipeline tooling, configuration/infrastructure testing, observability, and incident management.
- Exceptional stakeholder management and concise, executive‑ready communication.
- A data‑driven mindset; comfortable defining and improving operational KPIs.
Benefits
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automated validationpolicy-as-codeCI/CDchange managementobservabilityinfrastructure testingrelease managementrisk-based approvalscapacity checksdependency analysis
Soft skills
stakeholder managementcommunicationdata-driven mindsetpreventative engineeringblameless post-release reviewsexecutive communicationteam coordinationleadershiporganizational skillsproblem-solving
Certifications
ITIL v4
