Senior Solutions Engineer – SLED
Okta
AndroidAWSAzureCloudGoogle Cloud PlatformiOSJavaJavaScriptNode.jsPHPPythonRuby
Job Level
Senior
Tech Stack
AndroidAzureiOSMacOSPython
About the role
- Lead implementation, configuration, and lifecycle management of Workspace ONE UEM for CrowdStrike’s mobile device fleet
- Design and maintain policies for device encryption, passcode enforcement, remote wipe, app whitelisting/blacklisting, and conditional access
- Package, deploy, and manage internal and 3rd-party mobile applications using Workspace ONE’s MAM capabilities
- Provide expert-level support and troubleshooting for mobile device and application issues
- Integrate MDM with SSO (Okta), endpoint detection tools (CrowdStrike Falcon), and mobile threat defense solutions
- Monitor device compliance, generate dashboards/reports, and work with InfoSec and Audit for policy alignment
- Evaluate emerging MDM technologies and stay current on mobile OS updates
- Create and maintain documentation of processes, workflows, and policies
- Automate repetitive MDM tasks and enrollment processes using scripts or native tools
- Collaborate across Security, IT, Compliance, and user support teams to ensure secure, compliant, productive mobile operations
Requirements
- 5+ years of experience managing enterprise mobile devices and applications
- Strong expertise in Workspace ONE UEM (Workspace ONE Admin certification is a plus)
- Advanced knowledge of Omnissa Workspace ONE platform and its components
- In-depth knowledge of iOS and Android enterprise mobility features, including enrollment modes, supervision, managed apps, app configuration, and device compliance
- Familiarity with Apple Business Manager (ABM) and Google Enterprise and integration into Workspace ONE
- Deep understanding of MDM and MAM policies, including security hardening, user profiles, certificate-based authentication, VPN, Wi-Fi, and conditional access
- Hands-on experience with mobile application deployment (public and in-house apps) and troubleshooting at OS and app levels
- Experience ensuring version consistency across users
- Scripting ability for automation (PowerShell, Python, or Workspace ONE APIs)
- Strong communication, documentation, and cross-functional collaboration skills
- Passion for providing secure, seamless end-user experience and ability to balance productivity and risk mitigation
- Bonus: Experience integrating Workspace ONE with Okta, Azure AD, MTD platforms, or identity-aware proxies
- Bonus: Knowledge of Zero Trust principles and how MDM fits into modern access models
- Bonus: Experience supporting 10K+ mobile devices in a global enterprise
- Bonus: Previous exposure to Windows 11 or macOS device MDM via Workspace ONE or Intune
- Certifications: Workspace ONE UEM Specialist/Admin, CompTIA Mobility+, or equivalent mobile certifications
- Work Shift time: 12:00 PM to 9:00 PM IST
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