AI Business Analyst, GTM Applications
CrowdStrike
internship
Posted on:
Location Type: Hybrid
Location: Sunnyvale • California • Washington • United States
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About the role
- The Intern will work closely with GTM IT stakeholders and cross-functional business partners to:
- Requirements Gathering: Elicit, analyze, and document business requirements for new Agentic AI capabilities within GTM systems (e.g., Sales, Marketing, and Service platforms).
- Process Mapping: Map current GTM business processes and identify opportunities for optimization and automation through Agentic AI.
- System Analysis: Analyze existing GTM IT systems to assess integration points and data readiness for AI transformation projects.
- Documentation: Create high-quality documentation, including functional specifications, use cases, process flows, and training materials.
- Testing Support: Assist in developing test plans and conducting user acceptance testing (UAT) to ensure solutions meet business needs.
- Stakeholder Communication: Facilitate meetings and communicate project updates, risks, and findings to team members and stakeholders across GTM
Requirements
- Currently enrolled in a Bachelor's or Master's degree program in Business Information Systems, Computer Science, IT Management, or a related field.
- Strong analytical and problem-solving skills with an ability to translate complex business problems into clear, actionable requirements.
- Excellent written and verbal communication skills.
- Proficiency in using standard office productivity tools.
- Familiarity with the concepts of Agentic AI, Gen AI or Machine Learning.
- Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
- Prior coursework or experience in Business Process Management, Systems Analysis, or Project Management.
- Knowledge of core Go-to-Market business processes (e.g., Lead-to-Cash, Customer Service).
Benefits
- Market leader in compensation and equity awards
- Paid holidays (including birthday holidays) and 401k matching (where applicable)
- Professional development opportunities including workshops, tech talks, and Executive Speaker Series
- Assigned mentors from across the company for continuous support and feedback
- Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Ownership of impactful projects that move the company forward
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringprocess mappingsystem analysisdocumentationuser acceptance testingAgentic AIGen AImachine learningSoftware Development Life CycleAgile methodologies
Soft Skills
analytical skillsproblem-solving skillswritten communicationverbal communicationstakeholder communication