
Renewals Account Manager – US Time Zone
CrowdStrike
full-time
Posted on:
Location Type: Remote
Location: India
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Tech Stack
About the role
- Manage the contract renewal cycle.
- Provide quotes to channel partners
- Ensure delivery of quote to end customer
- Consult with partner and customer to answer any questions
- Manage process through booking
- Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.
- Team with the Account Manager to ensure a seamless customer experience.
Requirements
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
- Technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings
- Must be a self-starter with the ability to work independently or in a team environment
- A curious nature with a desire to learn and a competitive spirit.
- High level of comfort handling objections and negotiations.
- Excellent time management skills.
- Security or SaaS sales experience
- Customer Success/Service background
- Prior experience using Salesforce or another CRM solution
- 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.
- Bachelor's degree from an accredited college or university or relevant experience.
- Able to work US working hours (6.30pm IST to 3.30am IST)
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS salesconsultingaccount managementcybersecurity
Soft Skills
communication skillstime managementnegotiationself-starterteamworkadaptabilitycuriositycompetitive spirit