CrowdStrike

Senior Program Manager – Ops

CrowdStrike

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Manage communication needs for the Product ARR Groups, identifying gaps and implementing solutions.
  • Develop and maintain newsletters, QBR decks, and weekly updates that focus on actionable outcomes.
  • Ensure clear and consistent communication across global teams.
  • Plan and organize cross-team events, including town halls and data collection for the Annual Operating Plan (AOP).
  • Align organizational goals with team-level objectives using frameworks like OKRs.
  • Gather and analyze employee feedback to address key issues
  • Drive initiatives to improve collaboration across Product and Engineering leadership.
  • Support projects that foster alignment and action on operational goals such as cost-of-goods-sold (COGS).
  • Oversee critical non-engineering global projects, create frameworks for successful execution, and monitor progress.
  • Partner with program managers to consolidate and present data for decision-making
  • Leverage analytics to assist leadership in making data-informed decisions.
  • Provide visibility into resource management, recruitment processes, and performance metrics.
  • Focus on developing measurable outcomes through data analysis and process improvement.

Requirements

  • Bachelor’s degree in Business Administration, Communications, Finance, Business Analytics or a related field
  • 8+ years of overall experience, including 4+ years in program/project management
  • Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.
  • Ability to work effectively and communicate with leadership at all levels.
  • Strong analytical skills with the ability to analyze data to drive decision-making.
  • Exceptional written and verbal communication skills.
  • Adept at managing cross-functional teams and fostering collaboration across various timezones.
  • Familiarity with tools like Google Drive, Jira, Confluence, Tableau, and Coupa.
Benefits
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementdata analysisprocess improvementemployee feedback analysiscost-of-goods-sold (COGS) analysisframework developmentmeasurable outcomes
Soft Skills
communicationcollaborationleadershipself-learninginitiativeanalytical thinkingcross-functional team management