CrowdStrike

Platform Operations Consultant – Weekend Shift

CrowdStrike

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Tech Stack

Linux

About the role

  • Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
  • Assist customer with operationalizing all modules of the Falcon platform
  • Troubleshoot customer issues across small to large enterprises
  • Utilize and engineer native and 3rd party software deployment technologies
  • Develop scripting and application solutions using Falcon APIs
  • Customer project planning and status
  • Work closely and collaboratively with customer information technology teams
  • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
  • Assist customers with the integration of CrowdStrike into existing tools
  • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
  • Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
  • 3+ years of experience performing IT deployments or in an end user/customer environment
  • Basic understanding of software deployment technologies
  • Knowledgeable on Windows, Mac, and Linux platforms
  • Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
  • Experience with communications and effective ability to build collaborative relationships
  • Experience with presentation technical content to various audiences
  • Experience in computer and network systems security
  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
  • Proactive and thorough ability to manage work and prioritize customer projects
  • High level of motivation; self-starter; results driven
  • Potential for travel and assignment work exists
Benefits
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CrowdStrike FalconFalcon APIssoftware deployment technologiesWindowsMacLinuxcomputer and network systems securityvulnerability managementasset managementscripting
Soft Skills
analytical problem solvingcollaborative relationshipspresentation skillsproject planningcustomer serviceself-starterresults drivenproactive work managementcommunication skillsteam collaboration