Connect with patients monthly to address any needs and provide the resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.
Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days.
It is expected that Care Managers will work out of their primary work location and additional secondary work locations if required.
Expected hours for this role are 37-40 hours per week with few opportunities for overtime.
Travel varies by district; candidates should expect to travel to their primary work location and at least one secondary work location (varies by district).
Requirements
At minimum, High School Diploma or GED required.
Experience in a fast-paced environment , servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, care coordination preferred.
Experience with building individualized care plans is a plus.
Knowledge of compliant documentation practices
Lived Addiction experience is a plus.