Cross Border Talents

Dutch-Speaking Customer Service Advisor

Cross Border Talents

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Handle inbound customer requests in Dutch via phone, email, or chat
  • Provide accurate information about products, services, and accounts
  • Solve customer issues professionally and with empathy
  • Follow quality standards, KPIs, and service guidelines
  • Document all interactions correctly in the system
  • Work closely with international teams to ensure high customer satisfaction

Requirements

  • Dutch level B2+ or higher (spoken and written)
  • Good English level for internal communication
  • Strong customer orientation and communication skills
  • Basic computer and typing skills
  • EU citizenship or valid right to work in Greece
  • Willingness to work on-site in Athens or remotely from Greece
Benefits
  • Work model: Remote from Greece or On-site in Athens
  • Stable international projects with well-known brands
  • Paid training and continuous coaching
  • Career growth and internal mobility opportunities
  • Multicultural and dynamic work environment
  • Supportive team and modern offices (for on-site roles)
  • Relocation Package (for On-Site Roles in Athens)
  • Flight to Greece covered
  • Temporary accommodation on arrival
  • Support to find long-term housing
  • Assistance with paperwork and registration in Greece
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Dutch language B2+English languagebasic computer skillstyping skills
Soft Skills
customer orientationcommunication skillsproblem-solvingempathyprofessionalism